Payment options missing

  • alex278

    (@alex278)


    1 year, 7 months ago

    Hello, since the 4.0 update, when the product has a subscription, the payment options do not appear. It only shows this message.

    “There are no payment methods available. This may be our error. Please contact us if you need help placing your order.”

    If you do not have a subscription, the payment methods do appear and if I deactivate the plugin they also appear, since they would not have a subscription.

    All this happens to me with the free version. In version 3.9 it worked fine for me.

Viewing 10 replies - 1 through 10 (of 10 total)
  • annieici

    (@annieici)

    1 year, 7 months ago

    This happened to me as well! I started a thread previously for a different issue only to find this issue as well. They resolved my previous issue very quickly, so hopefully it’s another relatively quick fix.

    Plugin Support Alberto Ruggiero

    (@witcher83)

    1 year, 6 months ago

    Hello @alex278 and. @annieici

    with version 4.0 we have removed the ability to use unsupported gateways. This avoids issues with renewals not working due to lack of integration

    pausolo

    (@pausolo)

    1 year, 6 months ago

    Hi everyone
    I have the same problem since last week.
    I have seen Alberto Ruggiero’s answer, but I don’t understand what he means.
    What is the solution to the problem?
    Thanks in advance

    annieici

    (@annieici)

    1 year, 6 months ago

    Hello Alberto,

    To confirm, it sounds like this plugin will no longer work with some payment methods, correct? Such as Authorize.net?

    Thank you

    cybergrapes

    (@cybergrapes)

    1 year, 6 months ago

    @witcher83 Where can I find a list of the unsupported gateways you mention? My client’s site is getting this error and using WooPayments as their gateway. Is WooPayments unsupported? Does upgrading to the Premium version provide the support needed?

    Plugin Support Alberto Ruggiero

    (@witcher83)

    1 year, 6 months ago

    Hello @pausolo @annieici @cybergrapes

    this version of the plugin works only with PayPal Standard (the one that was included inside WooCommerce) and WooCommerce PayPal Payments.

    Other payment processor were already unsupported but now we prevent the use of it so that there is no expectation of automatic renewal

    Thread Starter alex278

    (@alex278)

    1 year, 6 months ago

    So it is not compatible with the Redsys payment gateway? Is there no solution?

    papman

    (@papman)

    1 year, 6 months ago

    I had the only option payment by invoice – whicjh doesn’t wor sin ce the update either – is there any chnace that this will be working soon again? I would really appreciate that, thanks in advance.!

    Plugin Support Alberto Ruggiero

    (@witcher83)

    1 year, 6 months ago

    Hello,

    @alex278 Redsys was never officially supported by this version of the plugin

    To re-enable the non-supported gateways, it’s possible by adding this code in the functions.php file of the theme:

    add_action( 'init', 'allow_unsupported_gateways' );

    function allow_unsupported_gateways() {
    	if ( function_exists( 'YWSBS_Subscription_Cart' ) ) {
    		remove_action( 'woocommerce_available_payment_gateways', array( YWSBS_Subscription_Cart(), 'disable_gateways' ), 100 );
    	}
    }

    But please note that automatic renewals won’t work.

    Zagaz

    (@andreranulfo)

    1 year, 6 months ago

    Here, still the same, even with the function @witcher83 gave.

    My Payment Method is PayPal.

Viewing 10 replies - 1 through 10 (of 10 total)

The topic ‘Payment options missing’ is closed to new replies.