User role + downloadable products

Hi there,

I’m having an issue with WooCommerce. I’m using the Ultimate Member and YITH plugins to create and manage user roles. My product is set as both virtual and downloadable. The goal is for users to gain access to my members’ area after purchasing.

Here’s the situation:

• I use Ultimate Member to create user roles.
• I use YITH to link a product to a specific user role.

If I set the product as virtual only, the order remains in processing status. When I manually change the order status to completed, the user role updates correctly according to the Ultimate Member settings. However, if I set the product as both virtual and downloadable, it automatically changes to completed status (which is what I want), but it does not update the user role. As a result, the role remains as “customer” instead of the assigned role, and users do not get automatic access to the members’ area.

Could you please help me resolve this issue?

Thank you!

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