Hello @ultra123,
Are you using a user role restriction plugin or snippet? If you aren’t, then you site may be experiencing a conflict issue. The best way to determine this is by running a full conflict test.
To test, you’ll first want to change the theme on your site to Storefront, then check to see if the issue is still present. If that resolves the issue, you’ll want to get in touch with your theme’s developer and see if they have an update or fix for you.
If changing the theme doesn’t help, you’ll want to deactivate all plugins except for WooCommerce and take a look. If that fixes the problem, re-enable the other plugins one by one (gradually), checking after each, to see where the issue is coming from.
Be sure you have a good backup in place of your full site and database. You can ask your host for backup functionality or you can consider using a service like Jetpack. If something goes wrong, you will be able to restore it.
I hope that helps! Let us know once you have done a conflict test!
Hello @ultra123,
I’m marking this topic as “resolved” due to recent inactivity. Hopefully, you were able to find a solution to your problem! If more assistance is needed, feel free to post back here or open a new topic.
Thanks!
