Fatal error after upgrading 3.3.0

  • Resolved raphaelw

    (@raphaelw)


    1 year, 10 months ago

    Hi guys,

    I tried to upgrade to the new 3.3.0 version on my website which has 355k users and i’ve got a fatal error while browsing admin pages after the upgrade:

    Fatal error:  Allowed memory size of 268435456 bytes exhausted (tried to allocate 8404992 bytes) in .../wp-includes/class-wpdb.php on line 2344

    WordPress database error: [Commands out of sync; you can't run this command now]SELECT autoload FROM wp_options WHERE option_name = 'user-registration_errors'

    I’ve just downgraded to the 3.2.1.3 version and it’s all fine.

    Do you think the problem could come from a plugin conflict? or the important amount of users?

    Everything else is up-to-date, WordPress and plugins, and the server is running PHP 8.2.

    Thanks by advance for your answer, i use UR plugin for 4 years now and still think it’s pure dope!

    • This topic was modified 1 year, 10 months ago by raphaelw.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support sanjuacharya77

    (@sanjuacharya77)

    1 year, 10 months ago

    Hi @raphaelw,

    Thanks for writing in, We apologize for any inconvenience caused. We have fixed the issue and sent a new update. To apply the fix, please downgrade the User Registration plugin to version 3.3.2.1 and then update to the latest version(3.3.0.1)
    Let us know whether it works for you or not and I will get back to you.

    Regards!

    Thread Starter raphaelw

    (@raphaelw)

    1 year, 10 months ago

    Hey @sanjuacharya77,

    It looks to work perfectly so far!!

    Thanks a milion to the team, great plugin and great support!!! <3

    Plugin Support sanjuacharya77

    (@sanjuacharya77)

    1 year, 10 months ago

    Hi @raphaelw,

    I’m glad I could help. I hope you’ve been enjoying our product/service! We value your opinion and would appreciate it if you could take a few minutes to leave a review of your experience.

    Please click on this link https://wordpress.org/support/plugin/user-registration/reviews/#new-post and share your thoughts about our support and the plugin.

    Your feedback helps us improve our product/service and lets others know what to expect when they choose us. I am looking forward to hearing your thoughts!

    Regards!

    Thread Starter raphaelw

    (@raphaelw)

    1 year, 10 months ago

    I already did, 5 stars as it deserves..!

    «Best plugin for managing users & great support»

    Warm regards

Viewing 4 replies - 1 through 4 (of 4 total)

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