PMPro and MS LMS templates

  • Resolved boxhamster

    (@boxhamster)


    1 year, 9 months ago

    Hi,
    Please update the templates used with PMPro. I only just noticed now that my checkout page was not working and I had been wondering why I hadn’t received no new registrations. I’d assume I’m not the only person affected by this. I guess it’s been like this for a week or two. Thanks a lot for looking into this.

Viewing 7 replies - 1 through 7 (of 7 total)
  • James StylemixThemes

    (@jamesstylemixthemes)

    1 year, 9 months ago

    Hello @boxhamster

    I have contacted our development team and the update for the templates will be included in our future updates.

    But the issue with the membership registration is probably not only because of the outdated templates. Please clarify the issue you are facing in more detail, if possible with screenrecord/screenshots.

    Also, if possible, please create a staging version of your website and provide us access to it. We will analyze and find what is causing the issue.

    Looking forward to your reply!

    Regards

    Thread Starter boxhamster

    (@boxhamster)

    1 year, 9 months ago

    Thank you.
    I’ve just updated to the new theme file.

    The main issue is that the Discount code button is not working and basically all my customers use a discount code due to the nature how we advertise. You can use code SWINGMAPS20 for example.

    You can see the checkout page here: https://swingdancehome.com/en/membership-account-2/membership-payment/
    (without caching plugin: https://swingdancehome.com/en/membership-account-2/membership-payment/?LSCWP_CTRL=before_optm)

    There is a few issues in the console. I’m not even sure why there is an error regarding hCaptcha. Would you know

    • This reply was modified 1 year, 9 months ago by boxhamster.
    dano92580

    (@dano92580)

    1 year, 9 months ago

    @boxhamster – I love your website design. You did a really good job with it. Im curious how you got your site header and footer to show throughout the course and dashboard pages? Ours is shows the WordPress header/footer on some, but then others like the course page it shows just basic Site title and then the footer has the ‘powered by WordPress’ wording.

    Thread Starter boxhamster

    (@boxhamster)

    1 year, 9 months ago

    Elementor Theme Builder.

    Plugin Support mgordon7

    (@mgordon7)

    1 year, 9 months ago

    Hello @boxhamster

    The Paid Membership Pro plugin Discount function is not under the LMS plugin control in general. You need to check this case by reaching our the Paid Membership Pro plugin authors directly

    Regards

    Thread Starter boxhamster

    (@boxhamster)

    1 year, 9 months ago

    Thanks for the insight.

    I do wonder though as the PMPro template works just fine (active right now as I need the site running) and the MS template is not working. Would that still be a PMPro issueM

    Plugin Support mgordon7

    (@mgordon7)

    1 year, 9 months ago

    From our LMS plugin we are updating PM Paid templates regularly. But you need to make sure that your theme also updates those templates

    Best regards

Viewing 7 replies - 1 through 7 (of 7 total)

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