Contact form 7 won’t send with Generate PDF acitivated

Resolved cflobv
(@cflobv)

1 year, 8 months ago

Hello

Since two weeks Contact Form 7 won’t send email when Generate PDF is activated. The wheel keeps spinning indefinitely without either displaying a success or an error message as usual.

Plugins in use:
Contact Form 7 (5.9.8)
Conditional Field for Contact Form 7 (2.4.15)
Generate PDF using Contact Form 7 (4.0.9)

Rollbacks to previous plugin versions (either only Generate PDF or also Contact Form 7 and / or Conditional Field) or deactivating Conditional fields did not succeed.

Pleace advice.

Thanks and best regards,
Christoph

The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)

Plugin Author

(@zealopensource)

Thank you so much for reaching out to me. We have checked the issue and believe it might be a permission issue. Please review the screenshot. https://prnt.sc/-LFfV0VOwenO

If you have any queries, please feel free to ask. I am also here to assist you.

Thank you,
ZealousWeb

Thread Starter

cflobv

(@cflobv)

1 year, 8 months ago

Thanks for the quick reply? Do you have by any chance a hint what I could do about it? It’s strange because it worked fine for the past months until it doesn’t since 2 weeks.

Br,
Christoph

Plugin Author

ZealousWeb

(@zealopensource)

1 year, 8 months ago

Hello @cflobv,

Please add the following code to your wp-config.php file and check it:

define('WP_DEBUG', true);
define('WP_DEBUG_LOG', true);
define('WP_DEBUG_DISPLAY', false);
define('FS_METHOD', 'direct');

Thank you,
ZealousWeb

Plugin Author

ZealousWeb

(@zealopensource)

1 year, 8 months ago

Dear @cflobv ,

Everything is going well here.

If you have any questions, please don’t hesitate to ask—I’m here to assist.

Thank you,
ZealousWeb

This reply was modified 1 year, 8 months ago by ZealousWeb.

Thread Starter

cflobv

(@cflobv)

1 year, 8 months ago

Hey there

The PDF I was sending contained the html code below. I worked fine until recently. I couldn’t edit the wp-config.php so far, but I removed the html code below the form (+ pdf) was sending again. Do you see any mistake in the code? Could it be that the table styling is somehow responsible?

Br,
Christoph

<h2>Event-Auftrag: <u>[veranstaltungstitel]</u></h2>
<table border="1" style="border-collapse:collapse" cellpadding="5" cellspacing="5" width="60%">
<tr>
<td colspan="2"><h3><u>Allgemein</u></h3> </td>   
</tr>
<tr>
    <td style="width:25%"><strong>Name</strong></td>
    <td style="width:75%">[your-name]</td>
</tr>
<tr>
    <td style="width:25%"><strong>E-Mail</strong></td>
    <td style="width:75%">[your-email]</td>
</tr>
<tr>
    <td style="width:25%"><strong>Telefon</strong></td>
    <td style="width:75%">[telefon]</td>
</tr>
<tr>
    <td style="width:25%"><strong>Kreis</strong></td>
    <td style="width:75%">[kreis]</td>
</tr>
<tr>
    <td style="width:25%"><strong>Titel Veranstaltung</strong></td>
    <td style="width:75%">[veranstaltungstitel]</td>
</tr>
<tr>
    <td style="width:25%"><strong>Datum</strong></td>
    <td style="width:75%">[veranstaltungsdatum]</td>
</tr>
<tr>
    <td style="width:25%"><strong>Dauer</strong></td>
    <td style="width:75%">[uhrzeit]</td>
</tr>
<tr>
    <td style="width:25%"><strong>Anzahl Teilnehmende</strong></td>
    <td style="width:75%">[anzahl-teilnehmer]</td>
</tr>
<tr>
    <td style="width:25%"><strong>Verrechnung</strong></td>
    <td style="width:75%">[radio-258]</td>
</tr>
<tr>
    <td style="width:25%"><strong>Kostenstelle</strong></td>
    <td style="width:75%">[number-verrechnung-kst]</td>
</tr>
<tr>
    <td style="width:25%"><strong>Sonstiges</strong></td>
    <td style="width:75%">[textarea-verrechnung-sonstiges]</td>
</tr>
<tr>
    <td style="width:25%"><strong>Rechnungsadresse</strong></td>
    <td style="width:75%">[Rechnungsadresse]</td>
</tr>
</table>
 
<table border="1" style="border-collapse:collapse" cellpadding="5" cellspacing="5" width="75%">
<tr>
<td colspan="2"><h3><u>Hauswartung</u></h3> </td>   
</tr>
<tr>
    <td style="width:25%"><strong>Gebäude</strong></td>
    <td style="width:75%">[radio-482]</td>
</tr>
<tr>
    <td style="width:25%"><strong>Raum</strong></td>
    <td style="width:75%">[raum]</td>
</tr>
<tr>
    <td style="width:25%"><strong>Raum Sonstige</strong></td>
    <td style="width:75%">[raum-sonstiges]</td>
</tr>
<tr>
    <td style="width:25%"><strong>Tischordnung</strong></td>
    <td style="width:75%">[tischordnung]</td>
</tr>
<tr>
    <td style="width:25%"><strong>Infrastruktur</strong></td>
    <td style="width:75%">[infrastruktur]</td>
</tr>
<tr>
    <td style="width:25%"><strong>Infrastruktur anderes</strong></td>
    <td style="width:75%">[infrastruktur-anderes]</td>
</tr>
<tr>
    <td style="width:25%"><strong>Technik</strong></td>
    <td style="width:75%">[technik]</td>
</tr>
<tr>
    <td style="width:25%"><strong>Spezielle Zeiten</strong></td>
    <td style="width:75%">[spezielle-schliesszeit]</td>
</tr>
<tr>
    <td style="width:25%"><strong>Anreise</strong></td>
    <td style="width:75%">[anreise]</td>
</tr>
<tr>
    <td style="width:25%"><strong>Anzahl PKW / Car</strong></td>
    <td style="width:75%">[Anzahl]</td>
</tr>
</table>
 
<table border="1" style="border-collapse:collapse" cellpadding="5" cellspacing="5" width="75%">
<tr>
<td colspan="2"><h3><u>Viktors</u></h3> </td>   
</tr>
<tr>
    <td style="width:25%"><strong>Raum mit Getränken</strong></td>
    <td style="width:75%">[raum-getraenke]</td>
</tr>
<tr>
    <td style="width:25%"><strong>Raum Getränke sonstige</strong></td>
    <td style="width:75%">[raum-getraenke-sonstiges]</td>
</tr>
<tr>
    <td style="width:25%"><strong>Anmerkungen</strong></td>
    <td style="width:75%">[verpflegung-getraenke-anmerkung]</td>
</tr>
<tr>
    <td style="width:25%"><strong>Verpflegung</strong></td>
    <td style="width:75%">[verpflegung]</td>
</tr>
<tr>
    <td style="width:25%"><strong>Anzahl Personen</strong></td>
    <td style="width:75%">[verpflegung-anzahl-personen]</td>
</tr>
<tr>
    <td style="width:25%"><strong>Verpflegung Auswahl</strong></td>
    <td style="width:75%">[verpflegung-auswahl]</td>
</tr>
<tr>
    <td style="width:25%"><strong>Verpflegung Uhrzeit</strong></td>
    <td style="width:75%">[verpflegung-uhrzeit]</td>
</tr>
<tr>
    <td style="width:25%"><strong>Verpflegung Anmerkung</strong><br></td>
    <td style="width:75%">[verpflegung-anmerkung]</td>
</tr>
<tr>
    <td style="width:25%"><strong>Getränke</strong></td>
    <td style="width:75%">[getraenke]</td>
</tr>
<tr>
    <td style="width:25%"><strong>Getränke Sonstiges</strong></td>
    <td style="width:75%">[textarea-getraenke-sonstiges]</td>
</tr>
<tr>
    <td style="width:25%"><strong>Getränke Anmerkungen</strong></td>
    <td style="width:75%">[getraenke-anmerkung]</td>
</tr>
<tr>
    <td style="width:25%"><strong>Service</strong></td>
    <td style="width:75%">[service]</td>
</tr>
<tr>
    <td style="width:25%"><strong>Anmerkungen</strong></td>
    <td style="width:75%">[service-anmerkung]</td>
</tr>
</table>
 
<table border="1" style="border-collapse:collapse" cellpadding="5" cellspacing="5" width="75%">
<tr>
<td colspan="2"><h3><u>Marketing</u></h3> </td>    
</tr>
<tr>
    <td style="width:25%"><strong>Marketing</strong></td>
    <td style="width:75%">[marketing]</td>
</tr>
<tr>
    <td style="width:25%"><strong>Marketing Sonstiges</strong></td>
    <td style="width:75%">[text-marketing-sonstiges]</td>
</tr>
<tr>
    <td style="width:25%"><strong>Info-Screen</strong></td>
    <td style="width:75%">[checkbox-info-screen]</td>
</tr>
<tr>
    <td style="width:25%"><strong>Info-Screen</strong></td>
    <td style="width:75%">[radio-aufschaltzeit]</td>
</tr>
<tr>
    <td style="width:25%"><strong>Info-Screen Text</strong></td>
    <td style="width:75%">[infoscreen-text]</td>
</tr>
</table>
 
<table border="1" style="border-collapse:collapse" cellpadding="5" cellspacing="5" width="75%">
<tr>
<td colspan="2"><strong>Programm / Bemerkung</strong> </td>   
<td style="width:75%">[your-message]</td>
</tr>
</tbody>
</table>

-- 
Dies ist eine Benachrichtigung, dass ein Kontaktformular von Ihrer Website gesendet wurde ([_site_title] [_site_url]).

Plugin Author

ZealousWeb

(@zealopensource)

1 year, 8 months ago

Dear @cflobv

Okay let me check it.

Thank you,
ZealousWeb

Plugin Author

ZealousWeb

(@zealopensource)

1 year, 8 months ago

Dear @cflobv,

Please use this HTML code. It is correct, and I kindly ask you to review it.

<h2>Event-Auftrag: <u>[veranstaltungstitel]</u></h2>
<table border="1" style="border-collapse:collapse" cellpadding="5" cellspacing="5" width="60%">
<tr>
<td colspan="2"><h3><u>Allgemein</u></h3> </td>   
</tr>
<tr>
    <td style="width:25%"><strong>Name</strong></td>
    <td style="width:75%">[your-name]</td>
</tr>
<tr>
    <td style="width:25%"><strong>E-Mail</strong></td>
    <td style="width:75%">[your-email]</td>
</tr>
<tr>
    <td style="width:25%"><strong>Telefon</strong></td>
    <td style="width:75%">[telefon]</td>
</tr>
<tr>
    <td style="width:25%"><strong>Kreis</strong></td>
    <td style="width:75%">[kreis]</td>
</tr>
<tr>
    <td style="width:25%"><strong>Titel Veranstaltung</strong></td>
    <td style="width:75%">[veranstaltungstitel]</td>
</tr>
<tr>
    <td style="width:25%"><strong>Datum</strong></td>
    <td style="width:75%">[veranstaltungsdatum]</td>
</tr>
<tr>
    <td style="width:25%"><strong>Dauer</strong></td>
    <td style="width:75%">[uhrzeit]</td>
</tr>
<tr>
    <td style="width:25%"><strong>Anzahl Teilnehmende</strong></td>
    <td style="width:75%">[anzahl-teilnehmer]</td>
</tr>
<tr>
    <td style="width:25%"><strong>Verrechnung</strong></td>
    <td style="width:75%">[radio-258]</td>
</tr>
<tr>
    <td style="width:25%"><strong>Kostenstelle</strong></td>
    <td style="width:75%">[number-verrechnung-kst]</td>
</tr>
<tr>
    <td style="width:25%"><strong>Sonstiges</strong></td>
    <td style="width:75%">[textarea-verrechnung-sonstiges]</td>
</tr>
<tr>
    <td style="width:25%"><strong>Rechnungsadresse</strong></td>
    <td style="width:75%">[Rechnungsadresse]</td>
</tr>
</table>
 
<table border="1" style="border-collapse:collapse" cellpadding="5" cellspacing="5" width="75%">
<tr>
<td colspan="2"><h3><u>Hauswartung</u></h3> </td>   
</tr>
<tr>
    <td style="width:25%"><strong>Gebäude</strong></td>
    <td style="width:75%">[radio-482]</td>
</tr>
<tr>
    <td style="width:25%"><strong>Raum</strong></td>
    <td style="width:75%">[raum]</td>
</tr>
<tr>
    <td style="width:25%"><strong>Raum Sonstige</strong></td>
    <td style="width:75%">[raum-sonstiges]</td>
</tr>
<tr>
    <td style="width:25%"><strong>Tischordnung</strong></td>
    <td style="width:75%">[tischordnung]</td>
</tr>
<tr>
    <td style="width:25%"><strong>Infrastruktur</strong></td>
    <td style="width:75%">[infrastruktur]</td>
</tr>
<tr>
    <td style="width:25%"><strong>Infrastruktur anderes</strong></td>
    <td style="width:75%">[infrastruktur-anderes]</td>
</tr>
<tr>
    <td style="width:25%"><strong>Technik</strong></td>
    <td style="width:75%">[technik]</td>
</tr>
<tr>
    <td style="width:25%"><strong>Spezielle Zeiten</strong></td>
    <td style="width:75%">[spezielle-schliesszeit]</td>
</tr>
<tr>
    <td style="width:25%"><strong>Anreise</strong></td>
    <td style="width:75%">[anreise]</td>
</tr>
<tr>
    <td style="width:25%"><strong>Anzahl PKW / Car</strong></td>
    <td style="width:75%">[Anzahl]</td>
</tr>
</table>
 
<table border="1" style="border-collapse:collapse" cellpadding="5" cellspacing="5" width="75%">
<tr>
<td colspan="2"><h3><u>Viktors</u></h3> </td>   
</tr>
<tr>
    <td style="width:25%"><strong>Raum mit Getränken</strong></td>
    <td style="width:75%">[raum-getraenke]</td>
</tr>
<tr>
    <td style="width:25%"><strong>Raum Getränke sonstige</strong></td>
    <td style="width:75%">[raum-getraenke-sonstiges]</td>
</tr>
<tr>
    <td style="width:25%"><strong>Anmerkungen</strong></td>
    <td style="width:75%">[verpflegung-getraenke-anmerkung]</td>
</tr>
<tr>
    <td style="width:25%"><strong>Verpflegung</strong></td>
    <td style="width:75%">[verpflegung]</td>
</tr>
<tr>
    <td style="width:25%"><strong>Anzahl Personen</strong></td>
    <td style="width:75%">[verpflegung-anzahl-personen]</td>
</tr>
<tr>
    <td style="width:25%"><strong>Verpflegung Auswahl</strong></td>
    <td style="width:75%">[verpflegung-auswahl]</td>
</tr>
<tr>
    <td style="width:25%"><strong>Verpflegung Uhrzeit</strong></td>
    <td style="width:75%">[verpflegung-uhrzeit]</td>
</tr>
<tr>
    <td style="width:25%"><strong>Verpflegung Anmerkung</strong><br></td>
    <td style="width:75%">[verpflegung-anmerkung]</td>
</tr>
<tr>
    <td style="width:25%"><strong>Getränke</strong></td>
    <td style="width:75%">[getraenke]</td>
</tr>
<tr>
    <td style="width:25%"><strong>Getränke Sonstiges</strong></td>
    <td style="width:75%">[textarea-getraenke-sonstiges]</td>
</tr>
<tr>
    <td style="width:25%"><strong>Getränke Anmerkungen</strong></td>
    <td style="width:75%">[getraenke-anmerkung]</td>
</tr>
<tr>
    <td style="width:25%"><strong>Service</strong></td>
    <td style="width:75%">[service]</td>
</tr>
<tr>
    <td style="width:25%"><strong>Anmerkungen</strong></td>
    <td style="width:75%">[service-anmerkung]</td>
</tr>
</table>
 
<table border="1" style="border-collapse:collapse" cellpadding="5" cellspacing="5" width="75%">
<tr>
<td colspan="2"><h3><u>Marketing</u></h3> </td>    
</tr>
<tr>
    <td style="width:25%"><strong>Marketing</strong></td>
    <td style="width:75%">[marketing]</td>
</tr>
<tr>
    <td style="width:25%"><strong>Marketing Sonstiges</strong></td>
    <td style="width:75%">[text-marketing-sonstiges]</td>
</tr>
<tr>
    <td style="width:25%"><strong>Info-Screen</strong></td>
    <td style="width:75%">[checkbox-info-screen]</td>
</tr>
<tr>
    <td style="width:25%"><strong>Info-Screen</strong></td>
    <td style="width:75%">[radio-aufschaltzeit]</td>
</tr>
<tr>
    <td style="width:25%"><strong>Info-Screen Text</strong></td>
    <td style="width:75%">[infoscreen-text]</td>
</tr>
</table>
 
<table border="1" style="border-collapse:collapse" cellpadding="5" cellspacing="5" width="75%">
<tr>
<td colspan="2"><strong>Programm / Bemerkung</strong> </td>   
<td style="width:75%">[your-message]</td>
</tr>
</tbody>
</table>
<table border="1" style="border-collapse:collapse" cellpadding="5" cellspacing="5" width="75%">
<tr>
<td colspan="2">
Dies ist eine Benachrichtigung, dass ein Kontaktformular von Ihrer Website gesendet wurde 
</td>
</tr>
</table>