Forms and SMTP

  • Resolved vedd24

    (@vedd24)


    1 year, 8 months ago

    I HAVE CREATED A SERVER ON POSTMARK FOR MY SMTP AND IM USING WP SMTP FOR THE CONFIGURATIONS I’VE CONNECTED MY WP FORM WITH MY SMTP MY POSTMARK SERVER IS ALSO LIVE BUT MY TEST RUNS ARE GETTING SUCCESSFUL BUT WHEN IM TRYING OUT ON MY FORM ITS NOT WORKING.

    The page I need help with: [log in to see the link]

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  • Plugin Support Darshana

    (@darshanaw)

    1 year, 8 months ago

    Hi @vedd24,

    Thanks for reaching out, and I apologize for the inconvenience caused! If you are receiving test emails from your site, that likely confirms that you have configured the mailer correctly on your site using the WP Mail SMTP plugin.

    If your form notifications are not being delivered, you need to check the form notification settings to ensure that you have configured the notifications correctly. I noticed that you’re using WPForms form plugin, so you can refer to this guide.

    Further, to troubleshoot form notifications, please refer to this guide.

    I hope this helps. Thanks!

Viewing 1 replies (of 1 total)

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