• Resolved dool676

    (@dool676)


    When logged out, the CSS does not load properly for the classes page and the products page, the title of the products in the shop becomes the accent colour and the “You may also like” section when you click on a product is also different and messed up. When I deactivate litespeed it works like normal.

    Here is the report number BOVNPNED

    The page I need help with: [log in to see the link]

Viewing 14 replies - 1 through 14 (of 14 total)
  • Plugin Support qtwrk

    (@qtwrk)

    please do me a screenshot of the issue

    Thread Starter dool676

    (@dool676)

    Plugin Support qtwrk

    (@qtwrk)

    it seems loading fine on me on mobile , is there any specific step to trigger it ?

    Thread Starter dool676

    (@dool676)

    Interesting, when I’m connected to my WiFi in the house the css is messed up but when I use my data it’s fine, any way to fix this for the WiFi in my house? Must be some caching issue with my network or something?

    Plugin Support qtwrk

    (@qtwrk)

    emmm? maybe your ISP doesn’t like your hosting or CloudFlare , please check the dev tool , see if there is any error message, broken request or something

    Thread Starter dool676

    (@dool676)

    I dont have any blocked requests in the network tab and nothing comes up in the console. Idk, when I tried it on my phone after clearing the browser cache and using 4g it still didnt load properly for me, it still isnt on my pc. But when I’m on my mums phone using 4g it loads fine. So I have no idea what’s going on :/. I’d like to fix it on my end but I guess if the website is working for everyone else thats what matters right? Lol

    Thread Starter dool676

    (@dool676)

    It is actually really annoying for trying to edit things as I can’t look at the changes in incognito because its messed up. I think I’ll have to deactivate litespeed until I finish work on the website as that seems to fix it.

    Thread Starter dool676

    (@dool676)

    Yeah its still the same even on my 4g, but on my dads 4g it works on his phone. I don’t know what to do to fix this :/

    Plugin Support qtwrk

    (@qtwrk)

    hmm? please try grab the html source code on both cases, and do compare, see if there is any difference ?

    Thread Starter dool676

    (@dool676)

    How can i grab the html source code on mobile?

    Plugin Support qtwrk

    (@qtwrk)

    there are 2 ways I usually do

    if it’s real mobile, for iPhone you need to use MacOS and it has a simulator for iPhone devices

    for android, you need to enable debug mode and connect to a computer , then mobile chrome will have dev tool on computer chrome

    or you can try use desktop browser with dev tool that mimic mobile view.

    Thread Starter dool676

    (@dool676)

    I have no idea why this is happening tbh, I’m not able to debug it :/. Only way I can fix it is turning off litespeed which I dont really want to do. It seems to work for everyone else but theres some people who when they went on the site on their internet in their house it was messed up too, I have no idea why.

    Plugin Support qtwrk

    (@qtwrk)

    well,, since it doesn’t happen to me , so I can not check it on my computer , you will need to have a PC to grab the source code πŸ™

    Thread Starter dool676

    (@dool676)

    I found the problem!!!!!! It was the Cloudflare cache! I cleared it and it fixed the problem πŸ™‚

Viewing 14 replies - 1 through 14 (of 14 total)

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