fields still showing

  • Resolved benrobb1

    (@benrobb1)


    1 year, 9 months ago

    I have tried installing the app and removing a few billing fields but it doesn’t seem to be working and its still showing on the front end.

    I am using shortcode on the checkout page

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Dina S.

    (@themehighsupport)

    1 year, 9 months ago

    We can see that you are using WooCommerce blocks on your website. Due to this reason, the changes are not being reflected on the checkout page.

    Unfortunately, any of the plugins that add custom fields to the checkout page are currently not compatible with WooCommerce blocks. Once WooCommerce adds any hooks or filters, we will definitely provide the compatibility.

    For now, we suggest using the shortcode [woocommerce_checkout] to create the checkout page, as this will enable our plugin to work correctly.

    Thank you!

    Thread Starter benrobb1

    (@benrobb1)

    1 year, 9 months ago

    Hello,

    As mentioned in my first message we are using the shortcode to create the page

    Plugin Support Dina S.

    (@themehighsupport)

    1 year, 9 months ago

    While checking the website, we found that the page was created using WooCommerce Blocks.

    To check further, could you please raise a ticket through our website? We hope our technical team will be able to help you.

    Thank you!

    Plugin Support Dina S.

    (@themehighsupport)

    1 year, 9 months ago

    Since we haven’t heard back from you, we believe that your issue is resolved.

    We are going to mark this thread as resolved.

    Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)

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