• Hello,

    When I go to analytics and (for example) go to revenue, if I want to see what orders have been made on a specific day by clicking on the number of orders, instead of showing only the orders of that day it shows ALL orders. (https://ibb.co/5W3TLfR)

    How can I fix this?

    Thank you.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Hi @kreativ3

    Thank you for reaching out β€” we’re happy to help!

    As I understand, you are interested in viewing the orders by date.

    Feel free to navigate to the screen at wp-admin > Analytics > Orders, instead, and filter by date. It should display the desired results.

    Below, I am attaching a screenshot, for reference.

    Direct link to image: https://snipboard.io/HUn6ZA.jpg

    I trust that points you in the right direction, but if you have more questions, let us know.

    We’re happy to help.

    Thread Starter Kreative Agency

    (@kreativ3)

    Hi @anastas10s ,

    Thank you for your suggestion.
    I know I can do it that way, but it’s far more practical seeing the orders from a specific day on the revenue.

    Here’s a video from other woocommerce website we have and it’s working perfectly there: https://files.fm/u/ynnsu5eax3

    Thank you.

    Hey, @kreativ3!

    Thanks for the video!

    I tried doing that on my website, but it also shows all orders.

    Do you have any plugins on this website which could be automatically filtering the orders for you?

    Looking forward to your reply.

    Have a wonderful day!

    Thread Starter Kreative Agency

    (@kreativ3)

    Hi @carolm29,

    As far as I know, no…

    Is there any plugin that could do that?

    Thank you.

    Hey, @kreativ3!

    Thanks for confirming!

    Let’s keep investigating to figure out what differs from one site to another πŸ™‚

    Can you please share the System Status Report on both sites so we can take a look on their set up? You can find via WooCommerce > Status > Get system report > Copy for support.

    Looking forward to your reply.

    Have a wonderful day!

    Thread Starter Kreative Agency

    (@kreativ3)

    Hi @carolm29 ,

    Sure!

    This is the report from the website that has the problem:

    ### WordPress Environment ###
    
    WordPress address (URL): [Redacted]
    Site address (URL): [Redacted]
    WC Version: 9.0.2
    Legacy REST API Package Version: The Legacy REST API plugin is not installed on this site.
    Action Scheduler Version: βœ” 3.8.1
    Log Directory Writable: βœ”
    WP Version: 6.5.5
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: βœ”
    Language: pt_PT
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: LiteSpeed
    PHP Version: 8.1.29
    PHP Post Max Size: 256 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 10000
    cURL Version: 7.87.0
    OpenSSL/1.1.1w
    
    SUHOSIN Installed: –
    MySQL Version: 10.6.18-MariaDB
    Max Upload Size: 256 MB
    Default Timezone is UTC: βœ”
    fsockopen/cURL: βœ”
    SoapClient: βœ”
    DOMDocument: βœ”
    GZip: βœ”
    Multibyte String: βœ”
    Remote Post: βœ”
    Remote Get: βœ”
    
    ### Database ###
    
    [REDACTED]
    
    ### Post Type Counts ###
    
    acf-field: 1
    acf-field-group: 1
    attachment: 509
    cms_block: 2
    custom_css: 1
    customize_changeset: 7
    elementor_library: 5
    mc4wp-form: 1
    nav_menu_item: 14
    order_status: 2
    page: 17
    post: 18
    product: 186
    product_variation: 59
    product-feed: 8
    revision: 1301
    rm_content_editor: 1
    shop_coupon: 1
    shop_order: 5291
    shop_order_placehold: 17
    status_automation: 3
    status_emails: 1
    wd_woo_discounts: 19
    woodmart_layout: 5
    woodmart_slide: 3
    wp_navigation: 1
    
    ### Security ###
    
    Secure connection (HTTPS): βœ”
    Hide errors from visitors: βœ”
    
    ### Active Plugins (32) ###
    
    Custom Order Status: por Addify – 1.1.1
    Admin Custom Login: por Weblizar – 3.5.6
    Advanced Custom Fields: por WP Engine – 6.3.3
    Advanced Dynamic Pricing for WooCommerce: por AlgolPlus – 4.8.2
    Product Feed Manager for WooCommerce: por RexTheme – 7.4.13
    Cache Enabler: por KeyCDN – 1.8.15
    CookieYes | GDPR Cookie Consent: por CookieYes – 3.2.4
    Correos Ecommerce: por Grupo Correos – 1.8.1
    Disable Comments: por WPDeveloper – 2.4.6
    Duplicate Page: por mndpsingh287 – 4.5.3
    DynamicConditions: por RTO GmbH – 1.6.3
    Elementor Pro: por Elementor.com – 3.22.1
    Elementor: por Elementor.com – 3.22.3
    Eupago Gateway For Woocommerce: por Eupago – 4.1.5
    Google Listings and Ads: por WooCommerce – 2.7.6
    iGEST - FaturaΓ§Γ£o: por iGEST – 1.1.5
    Imagify: por Imagify – Optimize Images & Convert WebP & Avif – 2.2.2
    Loco Translate: por Tim Whitlock – 2.6.10
    Mailchimp for WooCommerce: por Mailchimp – 4.1
    Post SMTP: por Post SMTP – 2.9.7
    Margem de lucro de produto: por zuppa – 2.0.0
    Rank Math SEO: por Rank Math – 1.0.223
    UpdraftPlus - Backup/Restore: por UpdraftPlus.Com
    DavidAnderson – 1.24.3
    
    WC Hide Shipping Methods: por Rynaldo Stoltz – 1.5
    WooCommerce.com Update Manager: por Automattic – 1.0.3
    WooCommerce PayPal Payments: por WooCommerce – 2.8.1
    PDF Invoices & Packing Slips for WooCommerce: por WP Overnight – 3.8.4
    WooCommerce: por Automattic – 9.0.2
    Woodmart Core: por  – 1.0.43
    WP Crontrol: por John Blackbourn – 1.16.3
    WP STAGING WordPress Backup Plugin - Backup Duplicator & Migration: por WP-STAGING
    WPStagingBackup – 3.8.1
    
    YITH Cost of Goods for WooCommerce: por YITH – 2.10.0
    
    ### Inactive Plugins (2) ###
    
    Correos Express Plugin: por Correos Express – 5.2.0
    WP Rocket: por WP Media – 3.16
    
    ### Dropin Plugins () ###
    
    advanced-cache.php: advanced-cache.php
    maintenance.php: maintenance.php
    
    ### Must Use Plugins (1) ###
    
    WP STAGING Optimizer: por WP STAGING – 1.5.6
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: EUR (€)
    Currency Position: right_space
    Thousand Separator: .
    Decimal Separator: ,
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: βœ”
    Enforce Approved Product Download Directories: βœ”
    HPOS feature enabled: βœ”
    Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore
    HPOS data sync enabled: βœ”
    
    ### Logging ###
    
    Enabled: βœ”
    Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2
    Retention period: 30 dias
    Level threshold: –
    Log directory size: 27 MB
    
    ### WC Pages ###
    
    PΓ‘gina da Loja: #1556 - /loja/
    Carrinho: #11 - /carrinho/
    Finalizar compras: #12 - /finalizar-compra/
    A minha conta: #13 - /minha-conta/
    Termos e condiΓ§Γ΅es: #2062 - /termos-condicoes/
    
    ### Theme ###
    
    Name: Woodmart Child
    Version: 1.0.0
    Author URL: http://xtemos.com
    Child Theme: βœ”
    Parent Theme Name: Woodmart
    Parent Theme Version: 7.5.1 – 7.5.2 estΓ‘ disponΓ­vel
    Parent Theme Author URL: http://themeforest.net/user/xtemos
    WooCommerce Support: βœ”
    
    ### Templates ###
    
    Overrides: woodmart/woocommerce/archive-product.php
    woodmart/woocommerce/cart/cart-item-data.php
    woodmart/woocommerce/cart/cart.php
    woodmart/woocommerce/cart/cross-sells.php
    woodmart/woocommerce/cart/mini-cart.php
    woodmart/woocommerce/checkout/form-checkout.php
    woodmart/woocommerce/checkout/thankyou.php
    woodmart/woocommerce/content-product-cat.php
    woodmart/woocommerce/content-product.php
    woodmart/woocommerce/content-single-product.php
    woodmart/woocommerce/content-widget-product.php
    woodmart/woocommerce/global/breadcrumb.php
    woodmart/woocommerce/global/form-login.php
    woodmart/woocommerce/global/quantity-input.php
    woodmart/woocommerce/loop/add-to-cart.php versΓ£o 3.3.0 estΓ‘ desactualizado. A versΓ£o actual Γ© 9.0.0
    woodmart/woocommerce/loop/loop-end.php
    woodmart/woocommerce/loop/loop-start.php
    woodmart/woocommerce/loop/no-products-found.php
    woodmart/woocommerce/loop/orderby.php
    woodmart/woocommerce/loop/pagination.php
    woodmart/woocommerce/loop/sale-flash.php
    woodmart/woocommerce/myaccount/form-login.php
    woodmart/woocommerce/product-searchform.php
    woodmart/woocommerce/single-product/add-to-cart/grouped.php
    woodmart/woocommerce/single-product/add-to-cart/variable.php
    woodmart/woocommerce/single-product/meta.php
    woodmart/woocommerce/single-product/product-attributes.php
    woodmart/woocommerce/single-product/product-image.php
    woodmart/woocommerce/single-product/product-thumbnails.php
    woodmart/woocommerce/single-product/rating.php
    woodmart/woocommerce/single-product/related.php
    woodmart/woocommerce/single-product/sale-flash.php
    woodmart/woocommerce/single-product/tabs/description.php
    woodmart/woocommerce/single-product/tabs/tabs.php
    woodmart/woocommerce/single-product/title.php
    woodmart/woocommerce/single-product/up-sells.php
    woodmart/woocommerce/single-product-reviews.php
    woodmart/woocommerce/single-product.php
    
    Outdated Templates: ❌
    
    
                            Saiba como actualizar
    
    ### WooCommerce PayPal Payments ###
    
    Onboarded: βœ”
    Shop country code: PT
    WooCommerce currency supported: βœ”
    Advanced Card Processing available in country: βœ”
    Pay Later messaging available in country: –
    Webhook status: βœ”
    PayPal Vault enabled: –
    ACDC Vault enabled: –
    Logging enabled: –
    Reference Transactions: –
    Used PayPal Checkout plugin: –
    Subscriptions Mode: Disabled
    
    ### Admin ###
    
    Enabled Features: activity-panels
    analytics
    product-block-editor
    coupons
    core-profiler
    customize-store
    customer-effort-score-tracks
    import-products-task
    experimental-fashion-sample-products
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    product-custom-fields
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page
    
    Disabled Features: minified-js
    new-product-management-experience
    pattern-toolkit-full-composability
    product-pre-publish-modal
    settings
    async-product-editor-category-field
    launch-your-store
    product-editor-template-system
    
    Daily Cron: βœ” Next scheduled: 2024-05-17 14:50:51 +00:00
    Options: βœ”
    Notes: 83
    Onboarding: completed
    
    ### Action Scheduler ###
    
    Canceled: 1
    Oldest: 2024-07-02 20:58:58 +0000
    Newest: 2024-07-02 20:58:58 +0000
    
    Complete: 4.427
    Oldest: 2024-07-02 11:46:29 +0000
    Newest: 2024-07-10 14:35:51 +0000
    
    Failed: 74
    Oldest: 2024-01-02 15:37:13 +0000
    Newest: 2024-07-02 20:59:51 +0000
    
    Pending: 7
    Oldest: 2024-07-10 15:35:51 +0000
    Newest: 2024-07-16 20:59:35 +0000
    
    
    ### Status report information ###
    
    Generated at: 2024-07-10 15:17:09 +00:00

    And this is from the one that it’s working fine:

    ### WordPress Environment ###
    
    WordPress address (URL): [Redacted]
    Site address (URL): [Redacted]
    WC Version: 9.0.2
    Legacy REST API Package Version: The Legacy REST API plugin is not installed on this site.
    Action Scheduler Version: βœ” 3.7.4
    Log Directory Writable: βœ”
    WP Version: 6.5.5
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: βœ”
    Language: pt_PT
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: LiteSpeed
    PHP Version: 8.0.30
    PHP Post Max Size: 512 MB
    PHP Time Limit: 180
    PHP Max Input Vars: 10000
    cURL Version: 7.76.1
    OpenSSL/3.0.7
    
    SUHOSIN Installed: –
    MySQL Version: 10.6.18-MariaDB-cll-lve
    Max Upload Size: 256 MB
    Default Timezone is UTC: βœ”
    fsockopen/cURL: βœ”
    SoapClient: βœ”
    DOMDocument: βœ”
    GZip: βœ”
    Multibyte String: βœ”
    Remote Post: βœ”
    Remote Get: βœ”
    
    ### Database ###
    
    [REDACTED]
    
    ### Post Type Counts ###
    
    attachment: 6274
    br_notice: 1
    br_suggestion: 1
    cms_block: 29
    custom_css: 1
    customize_changeset: 2
    egoi-simple-form: 2
    elementor_library: 10
    elementor_snippet: 2
    jetpack_migration: 2
    jp_img_sitemap: 1
    jp_sitemap: 1
    jp_sitemap_master: 1
    mc4wp-form: 1
    nav_menu_item: 265
    oembed_cache: 6
    page: 29
    pewc_field: 242
    pewc_group: 123
    pewc_product_extra: 709
    portfolio: 9
    post: 17
    product: 2192
    product_variation: 2394
    quantity-rule: 2
    revision: 1007
    shop_coupon: 7
    shop_order: 17550
    woodmart_size_guide: 43
    woodmart_slide: 22
    woodmart_woo_fbt: 1
    wp_global_styles: 1
    wp_navigation: 1
    wpcb_snippet_post: 4
    yith-wcbm-badge: 3
    ywcbm-badge-rule: 2
    ywdpd_discount: 91
    ywrac_cart: 17
    ywrac_email: 2
    ywraq-pdf-template: 1
    
    ### Security ###
    
    Secure connection (HTTPS): βœ”
    Hide errors from visitors: βœ”
    
    ### Active Plugins (50) ###
    
    All-in-One WP Migration: by ServMask – 7.83
    All-in-One WP Migration Unlimited Extension: by ServMask – 2.58
    WPCodeBox: by WPCodeBox – 1.4.1
    Admin Custom Login: by Weblizar – 3.5.6
    WordPress Backup & Security Plugin - BlogVault: by Backup by BlogVault – 5.56
    FunnelKit Cart for WooCommerce: by FunnelKit – 1.7.1
    Cart Notices for WooCommerce: by BeRocket – 3.5.7.9
    CMB2: by CMB2 team – 2.11.0
    Code Snippets: by Code Snippets Pro – 3.6.5.1
    CookieYes | GDPR Cookie Consent: by CookieYes – 3.2.4
    DOOFINDER Search and Discovery for WP & WooCommerce: by Doofinder – 2.4.4
    Duplicate Menu: by Jonathan Christopher – 0.2.2
    Duplicate Page: by mndpsingh287 – 4.5.3
    Dynamic.ooo - Dynamic Content for Elementor: by Dynamic.ooo – 2.11.1
    Easy WP SMTP: by Easy WP SMTP – 2.3.1
    Elementor Pro: by Elementor.com – 3.22.1
    Elementor: by Elementor.com – 3.22.3
    FunnelKit Funnel Builder Pro: by FunnelKit – 3.4.2
    FunnelKit Funnel Builder: by FunnelKit – 3.4.2
    Stripe Payment Gateway for WooCommerce: by FunnelKit – 1.8.2
    GTranslate: by Translate AI Multilingual Solutions – 3.0.6
    Loco Translate: by Tim Whitlock – 2.6.10
    MC4WP: Mailchimp for WordPress: by ibericode – 4.9.13
    WooCommerce LusopayGateway: by LUSOPAY – 4.0.6
    NIF (Num. de Contribuinte PortuguΓͺs) for WooCommerce: by PT Woo Plugins (by Webdados) – 6.3
    Post Types Order: by Nsp Code – 2.2.3
    WooCommerce Product Add-Ons Ultimate: by Plugin Republic – 3.16.0
    PW WooCommerce Exclude Free Shipping: by Pimwick
    LLC – 1.37
    
    Simple History: by PΓ€r ThernstrΓΆm – 4.15.1
    Smart Marketing SMS and Newsletters Forms: by E-goi – 5.0.2
    Category Order and Taxonomy Terms Order: by Nsp-Code – 1.8.2
    Tiered Price Table for WooCommerce: by U2Code – 6.4.0
    Trusted Shops Easy Integration for WooCommerce: by vendidero – 2.0.2
    WC Hide Shipping Methods: by Rynaldo Stoltz – 1.5
    Woo Discount Rules PRO 2.0: by Flycart – 2.6.1
    Discount Rules Core: by Flycart – 2.6.4
    Min Max Quantity & Step Control for WooCommerce: by CodeAstrology Team – 6.4
    Woocommerce Add Countries: by Daniele De Santis – 1.1
    WooCommerce Attach Me!: by Lagudi Domenico – 24.0
    WooCommerce Export Customer Email: by MH Mithu – 1.3
    Google Analytics for WooCommerce: by WooCommerce – 2.1.4
    WooCommerce: by Automattic – 9.0.2
    Woodmart Core: by  – 1.0.36
    WP Crontrol: by John Blackbourn – 1.16.3
    FunnelKit Automations: by FunnelKit – 3.0.3
    WP Rocket: by WP Media – 3.16.1.1
    Social Chat PRO: by QuadLayers – 7.2.4
    Social Chat: by QuadLayers – 7.4.2
    Related Products for WooCommerce: by WebToffee – 1.5.6
    YITH WooCommerce Recover Abandoned Cart Premium: by YITH – 2.31.0
    
    ### Inactive Plugins (1) ###
    
    WPS Hide Login: by WPServeur
    NicolasKulka
    wpformation – 1.9.16.6
    
    
    ### Dropin Plugins () ###
    
    advanced-cache.php: advanced-cache.php
    maintenance.php: maintenance.php
    
    ### Must Use Plugins (1) ###
    
    Elementor Safe Mode: by Elementor.com – 1.0.0
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: EUR (€)
    Currency Position: right
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: βœ”
    Enforce Approved Product Download Directories: –
    HPOS feature enabled: –
    Order datastore: WC_Order_Data_Store_CPT
    HPOS data sync enabled: –
    
    ### Logging ###
    
    Enabled: βœ”
    Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2
    Retention period: 30 days
    Level threshold: –
    Log directory size: 435 KB
    
    ### WC Pages ###
    
    Shop base: #73 - /loja/
    Cart: #74 - /carrinho/
    Checkout: #75 - /finalizar-compra/
    My account: #76 - /minha-conta/
    Terms and conditions: #18489 - /termos-e-condicoes/
    
    ### Theme ###
    
    Name: Woodmart Child
    Version: 1.0.0
    Author URL: http://xtemos.com
    Child Theme: βœ”
    Parent Theme Name: Woodmart
    Parent Theme Version: 7.5.1 – 7.5.2 is available
    Parent Theme Author URL: http://themeforest.net/user/xtemos
    WooCommerce Support: βœ”
    
    ### Templates ###
    
    Overrides: woodmart/woocommerce/archive-product.php
    woodmart/woocommerce/cart/cart-item-data.php
    woodmart/woocommerce/cart/cart.php
    woodmart/woocommerce/cart/cross-sells.php
    woodmart/woocommerce/cart/mini-cart.php
    woodmart/woocommerce/checkout/form-checkout.php
    woodmart/woocommerce/checkout/thankyou.php
    woodmart/woocommerce/content-product-cat.php
    woodmart/woocommerce/content-product.php
    woodmart/woocommerce/content-single-product.php
    woodmart/woocommerce/content-widget-product.php
    woodmart/woocommerce/global/breadcrumb.php
    woodmart/woocommerce/global/form-login.php
    woodmart/woocommerce/global/quantity-input.php
    woodmart/woocommerce/loop/add-to-cart.php version 3.3.0 is out of date. The core version is 9.0.0
    woodmart/woocommerce/loop/loop-end.php
    woodmart/woocommerce/loop/loop-start.php
    woodmart/woocommerce/loop/no-products-found.php
    woodmart/woocommerce/loop/orderby.php
    woodmart/woocommerce/loop/pagination.php
    woodmart/woocommerce/loop/sale-flash.php
    woodmart/woocommerce/myaccount/form-login.php
    woodmart/woocommerce/product-searchform.php
    woodmart/woocommerce/single-product/add-to-cart/grouped.php
    woodmart/woocommerce/single-product/add-to-cart/variable.php
    woodmart/woocommerce/single-product/meta.php
    woodmart/woocommerce/single-product/product-attributes.php
    woodmart/woocommerce/single-product/product-image.php
    woodmart/woocommerce/single-product/product-thumbnails.php
    woodmart/woocommerce/single-product/rating.php
    woodmart/woocommerce/single-product/related.php
    woodmart/woocommerce/single-product/sale-flash.php
    woodmart/woocommerce/single-product/tabs/description.php
    woodmart/woocommerce/single-product/tabs/tabs.php
    woodmart/woocommerce/single-product/title.php
    woodmart/woocommerce/single-product/up-sells.php
    woodmart/woocommerce/single-product-reviews.php
    woodmart/woocommerce/single-product.php
    
    Outdated Templates: ❌
    
    
                            Learn how to update
    
    ### Admin ###
    
    Enabled Features: activity-panels
    analytics
    product-block-editor
    coupons
    core-profiler
    customize-store
    customer-effort-score-tracks
    import-products-task
    experimental-fashion-sample-products
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    product-custom-fields
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page
    
    Disabled Features: minified-js
    new-product-management-experience
    pattern-toolkit-full-composability
    product-pre-publish-modal
    settings
    async-product-editor-category-field
    launch-your-store
    product-editor-template-system
    
    Daily Cron: βœ” Next scheduled: 2024-07-11 15:09:00 +01:00
    Options: βœ”
    Notes: 198
    Onboarding: completed
    
    ### Action Scheduler ###
    
    Complete: 2,122
    Oldest: 2024-06-09 17:36:27 +0100
    Newest: 2024-07-10 15:58:30 +0100
    
    Failed: 714
    Oldest: 2021-02-19 19:20:59 +0000
    Newest: 2024-06-26 23:31:43 +0100
    
    Pending: 6
    Oldest: 2024-07-11 03:41:09 +0100
    Newest: 2024-07-14 02:57:05 +0100
    
    
    ### Status report information ###
    
    Generated at: 2024-07-10 16:19:41 +01:00

    Looking forward to your reply.

    Thank you.

    Zee

    (@doublezed2)

    Hello kreativ3,

    Thank you for your reply.

    I cannot find the interface that you have shown in this screenshot.
    It is possible that this is not a core feature of WooCommerce but a feature added by 3rd party code or plugin.

    I have reviewed the SSR and I noticed 50 plugins on the site where this interface is working fine.
    Among those plugins, many are common plugins and some are new to me.

    For better investigation, could you share the URL of the page where you see the interface shown in this screenshot? This might point us in the right direction.

    Looking forward to your response. πŸ™‚

    Best regards.

    Thread Starter Kreative Agency

    (@kreativ3)

    Hello @doublezed2 ,

    First off all, thank you for your reply.

    Let me just say, that I have actually just checked a 3rd woocommerce website from a client, and this function is also working fine there.

    The link from the page you ask is https://magnetpt.pt/wp-admin/admin.php?page=wc-admin&path=%2Fanalytics%2Frevenue

    Thank you!

    Hi there @kreativ3

    To note a few differences I’m noticing in the two SSRs shared above:

    • Different Action Scheduler Versions
    • Different PHP versions
    • HPOS settings differ

    Could you check the one that’s working fine here, against the one mentioned to work well here, and focus on these settings? Let’s see if we can identify the pattern like so.

    I hope this helps! Let us know how it goes.

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