Can’t Edit Information | WordPress.org

Resolved cheyenne711
(@cheyenne711)

1 year, 10 months ago

I was trying to change the email associated with my Google Listings and Ads account and when I went back into the plugin to change the information it now just spins and I can’t edit any of the information. Can you please help me to get this fixed. Thanks in advance.

The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

Plugin Support Shameem – a11n
(@shameemreza)

1 year, 10 months ago
Hi @cheyenne711

It can be fixed by resetting your account connection. To do so, follow these steps:
- Go to https://example.com/wp-admin/admin.php?page=connection-test-admin-page (replace example.com with your domain name)
- Under Merchant Center, click MC Disconnect
- Under Google Account, click Disconnect Google Account
Next, go to Marketing > Google Listings & Ads and set up the connection again.

I hope this helps! Please let us know how it goes or if you need further assistance.
Plugin Support Shameem – a11n
(@shameemreza)

1 year, 10 months ago

Hi @cheyenne711

We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem!

If you have further questions, please feel free to open a new topic.

Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

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2 replies
2 participants
Last reply from: Shameem – a11n
Last activity: 1 year, 10 months ago
Status: resolved