Hello @wmv5967,
This screen should disappear after 3 seconds. If the seconds counter does not decrease, then there is an issue with JavaScript on the user’s side.
If the counter decreases to 0 and starts again, it means that a caching solution on your site is interfering with our script. In this case, we need additional details about your website. Please contact us via our private Ticket System and add there a link to this topic: https://cleantalk.org/my/support/open.
Alternatively, you can disable the Anti-Crawler option and this screen will not be displayed: WordPress Admin Page → Settings → Anti-Spam by CleanTalk → Advanced settings → uncheck the “Anti-Crawler” option → Save Changes.
thank you very much for your feed-back
Is there a counter? I only see these 3 dots
https://share.icloud.com/photos/0d0ETatEEF5iZx1fuqpEYV_pQ
PS: why does an individual user receive this page, and not just robots? Is there a way to avoid that individual users do not receive it?
The mechanism for issuing the Anti-Crawler screen is complex. It is issued when a user performs suspicious actions on the site.
If you see only 3 dots and nothing happens, then we need additional details about your website. Please contact us via our private Ticket System and add there a link to this topic: https://cleantalk.org/my/support/open.
Hello.
We haven’t heard back from you in a few days, so I’m going to mark this topic as “resolved”.
If you have any further questions, you can start a new topic or contact us via our private Ticket System: https://cleantalk.org/my/support/open.
