Free shipping with minimum order amount not working

Hi there @attitudesanu,

Thanks for reaching out.

I understand that you are experiencing an issue with the free shipping method not functioning as expected, with users being able to select free shipping on orders below the minimum amount required.

Looking at the shared screenshot, it seems all the settings are set correctly. Just so that I can have a better understanding of this issue, could you confirm if this was previously working correctly?

Are you able to try switching to a different theme and see if the issue persists? If it does, please try running a conflict test as described in this detailed guide. Be sure to have a site backup before proceeding with the mentioned steps.

Let us know how it goes.

Hey, @attitudesanu!

Thanks for trying the conflict test.

We are currently working on an issue regarding the use of commas and dots on the shipping, which might be what is happening here.

Can you please delete the free shipping and add it again, but make sure you don’t use dots or commas on the prices, use only numbers. Then, save it and check if the issue persists.

Please let us know how it goes.

Have a wonderful day!

Hey, @attitudesanu!

When I enter 5000 without punctuation and save, WooCommerce updates it to 5,000.00.

This is expected behavior, the system does that. But does it work if you put 5000 without the punctuation or does it still have the issue?

Looking forward to your reply.

Have a wonderful day!

Hello attitudesanu

Thank you for your reply.

The WooCommerce has released version 9.0.1.
Could you please update your site and check if the issue persists?

I am here for your assistance. 🙂

Best regards.