Doesn’t connect

  • Resolved jmcerna

    (@jmcerna)


    1 year, 9 months ago

    Hello, I am trying to connect Google with my client’s store, but it is impossible when I click connect, an email should arrive, however it does not arrive, and it does not allow me to continue with the configuration, could you please help me?

    The page I need help with: [log in to see the link]

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  • ckadenge (woo-hc)

    (@ckadenge)

    1 year, 9 months ago

    Hi there @jmcerna,

    Thanks for reaching out.

    I’m sorry to hear that you’re having trouble connecting the Google Listings & Ads plugin with your client’s store.

    As a first step, please ensure that your client’s store meets the eligibility requirements. Next, you would also want to ensure you’ve followed all the steps outlined in this guide.

    If the email isn’t arriving, please double-check the email address you’ve entered and also check your spam folder and ensure you don’t have a typo in your email address.

    Let us know if this helps.

    ckadenge (woo-hc)

    (@ckadenge)

    1 year, 9 months ago

    Hi @jmcerna,

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem!

    If you have further questions, please feel free to open a new topic.

Viewing 2 replies - 1 through 2 (of 2 total)

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