Database error after server transfer

  • saqib62

    (@saqib62)


    15 years, 5 months ago

    Recently I moved from one server to another by the same hosting provider Serversea for my domain http://www.brandasy.com. While they transferred the front end, they asked me to do the back-end transfer i.e. the database on my own. After I imported the database backup which was so successful, I’m getting this error:

    Can’t select database
    We were able to connect to the database server (which means your username and password is okay) but not able to select the brandasy_brand database.
    • Are you sure it exists?
    • Does the user brandasy_saqib have permission to use the brandasy_brand database?
    • On some systems the name of your database is prefixed with your username, so it would be like username_brandasy_brand. Could that be the problem?

    Now I’ve gone through the forums but I can’t find the answer.

    The database definitely exists, so does the username. There’s no permission option in the version of cpanel that I’m provided with so I reckon the user has all privileges by default.

    What else could possibly be the problem? What can I do?

    And if there’s something wrong at the hosting end, what could that be? What should I ask them to do?

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