API doesn’t work

(@melbournesocialtango)

Hello,

I am trying to access the subscriptions via an API: https://***/wp-json/wc/v3/subscriptions, but I’m getting an error:

{ “code”: “rest_no_route”, “message”: “No route was found matching the URL and request method.”, “data”: { “status”: 404 } }

Any help with that please?

Below is our system status:

` WordPress Environment

WordPress address (URL): https://melbournesocialtango.com
Site address (URL): https://melbournesocialtango.com
WC Version: 8.8.3
REST API Version: ✔ 8.8.3
Action Scheduler Version: ✔ 3.7.4
Log Directory Writable: ✔
WP Version: 6.5.3
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_US
External object cache: – Server Environment

Server Info: Apache
PHP Version: 7.4.33
PHP Post Max Size: 256 MB
PHP Time Limit: 120
PHP Max Input Vars: 3000
cURL Version: 8.2.1
OpenSSL/3.1.1

SUHOSIN Installed: –
MySQL Version: 8.0.34-26
Max Upload Size: 256 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔ Database

WC Database Version: 8.8.3
WC Database Prefix: npv_
Total Database Size: 109.10MB
Database Data Size: 87.81MB
Database Index Size: 21.29MB
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acf-field: 2
acf-field-group: 1
attachment: 1242
cpt_courses: 6
cpt_layouts: 4
cpt_services: 12
cpt_team: 8
cpt_testimonials: 3
custom_css: 1
ditty: 2
ditty_display: 4
ditty_layout: 3
ditty_news_ticker: 2
elementor_font: 1
elementor_library: 14
give_forms: 1
give_payment: 7
mc4wp-form: 1
mp-column: 7
nav_menu_item: 57
oembed_cache: 22
page: 29
points_image: 2
post: 9
product: 58
revision: 3515
shop_coupon: 6
shop_order: 1104
shop_order_refund: 15
tec_tc_ticket: 2
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tribe_events: 149
tribe_organizer: 12
tribe_venue: 31
wc_membership_plan: 2
wc_user_membership: 315
wpcf7_contact_form: 3
wpsl_stores: 21
ywsbs_subscription: 240 Security

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔ Active Plugins (39)

Advanced Custom Fields: by WP Engine – 6.2.9
Advanced Post Manager: by The Events Calendar – 4.5.4
Autocomplete WooCommerce Orders: by QuadLayers – 3.3.0
Classic Editor: by WordPress Contributors – 1.6.3
Contact Form 7: by Takayuki Miyoshi – 5.9.4
Disable Comments: by WPDeveloper – 2.4.6
Ditty: by Metaphor Creations – 3.1.40
Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.5
Elementor Pro: by Elementor.com – 3.17.1
Elementor: by Elementor.com – 3.21.4
301 Redirects: by WebFactory Ltd – 2.75
Event Tickets: by The Events Calendar – 5.9.1.1
The Events Calendar Pro: by The Events Calendar – 6.4.0.1
Flexible Checkout Fields: by WP Desk – 4.1.5
ICS Calendar: by Room 34 Creative Services
LLC – 11.0.1.1

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Jetpack: by Automattic – 13.4
Loco Translate: by Tim Whitlock – 2.6.7
Mailchimp for WooCommerce: by Mailchimp – 4.0.1
MC4WP: Mailchimp for WordPress: by ibericode – 4.9.13
Maintenance: by WebFactory Ltd – 4.08
Media Library Assistant: by David Lingren – 3.15
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Slider Revolution: by ThemePunch – 6.5.11
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UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.24.3

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installatron_hide_status_test.php: by – Settings

API Enabled: ✔
Force SSL: –
Currency: AUD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

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exclude-from-search (exclude-from-search)
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rated-3 (rated-3)
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rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –
HPOS feature screen enabled: –
HPOS feature enabled: –
Order datastore: WC_Order_Data_Store_CPT
HPOS data sync enabled: – Logging

Enabled: ✔
Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2
Retention period: 30 days
Level threshold: –
Log directory size: 168 KB WC Pages

Shop base: #83 - /shop/
Cart: #1842 - /cart/
Checkout: #1844 - /checkout/
My account: #4820 - /my-account/
Terms and conditions: #5338 - /terms/ Theme

Name: RareRadio Child
Version: 1.0
Author URL: http://ancorathemes.com/
Child Theme: ✔
Parent Theme Name: RareRadio
Parent Theme Version: 1.0.5
Parent Theme Author URL: https://ancorathemes.com/
WooCommerce Support: ✔ Templates

Overrides: – Admin

Enabled Features: activity-panels
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product-block-editor
coupons
core-profiler
customize-store
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experimental-fashion-sample-products
shipping-smart-defaults
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Oldest: 2024-04-14 19:55:13 +1000
Newest: 2024-05-15 13:28:18 +1000

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Newest: 2023-06-05 10:33:55 +1000

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Oldest: 2024-05-15 18:15:53 +1000
Newest: 2099-12-31 00:00:00 +1100 Status report information

Generated at: 2024-05-15 14:50:06 +10:00
`

Viewing 1 replies (of 1 total)

Afzal (woo-hc)
(@afzalpansuvi)

2 years ago
Hi @melbournesocialtango,

Thank you for reaching out. The error message you’re seeing typically indicates that the URL you’re trying to access is not available or the request method is not supported. Since you’re trying to access the subscriptions endpoint, let’s ensure that everything is set up correctly.

Firstly, could you please confirm if the WooCommerce Subscriptions plugin is active on your site? The endpoint /wp-json/wc/v3/subscriptions is specific to the WooCommerce Subscriptions extension, and if it’s not installed or activated, this could be the reason for the error. If the plugin is active, we should check if the REST API is properly configured. Here are a few steps you can follow:
1. Ensure that pretty permalinks are enabled in your WordPress settings. You can find this under Settings > Permalinks.
2. Verify that the WooCommerce Subscriptions plugin is up to date. If an update is available, please proceed with updating it.
3. Check if any security plugin or server configuration might be blocking REST API requests.
If you continue to face difficulties, I would recommend checking the WooCommerce REST API documentation for more insights on using and troubleshooting the API.

Let us know if there’s anything else we can help you with.

Viewing 1 replies (of 1 total)

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