Hello Ahrale, I’m very sorry to hear you had a bad experience with Elementor. If you are facing any issues with our support, please write us at feedback@support.elementor.com and we’ll make sure to look into it further.
Thread Starter
Ahrale
(@ahrale)
Sorry Luis (@luisrelementor),
I wrote enough times to get the correct impression that Elementor company policy cares about money & not about customers.
I will not waste my time again writing to your careless support feedback.
@ahrale – I’ve just complained about this again in a new thread. We run over 100 sites and I’m sick to death of having to run buggy updates/migrations every few days…… Despite complaining for the past 2 years about this rookie practice, it simply falls on deaf ears. These guys are amateurs who push every line of code updated through their broken CI/CD system and onto the shoulders of their customers. Ridiculous!!
Thread Starter
Ahrale
(@ahrale)
I totally agree with you, fuzing (@fuzing),
This is the reason I decided to take action & migrate my sites & never renew my license with them.
It is a hard & time-consuming work, but I believe it’s worth it & lower loss than becoming more enslaved to them.
I recommend you & everyone to take action & migrate to Spectra Pro or Maxiblocks or Kadence Pro & if you are more techie I recommend Oxygen.
@ahrale – Thanks for the info. I’ve been a software dev (not PHP!!!) for 30 years and I’ve never seen any company pushing updates like these guys do. I’ve also been tracking the diffs on the codebase and many of the updates are ridiculous (including one for a single line of code that should never have passed Q/A). The folks at Elementor don’t seem to understand that there is a risk that comes with any update (especially those with DB migrations). They simply don’t care, and have taken to offloading testing to their customers (even for the pro version) – a total disgrace! I was being generous by calling it “good”.
You can find my comments here: https://wordpress.org/support/topic/good-plugin-with-absolutely-horrible-update-experience/
I’m definitely going to be voting with my wallet, and would never use a plugin with this update frequency!
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This reply was modified 2 years ago by
fuzing.
Thread Starter
Ahrale
(@ahrale)
Yes, fuzing(@fuzing),
It seems Elementor never had a QA & if they ever had, it expired or deprecated 🙂
The initial success went up their head & ever since they only care about money & not quality or users. Not only the updates are a big issue that have often resets,
Also the feature of contributing, allowing them to collect info has a default to allow them,
& about every week it resets from not allow to the default to let them collect info.
This is a pure fraud & manipulation & worth a group appeal to court for cheating!
Elementor are greedy & manipulators, making us pay them while being used as experimental testers & God knows what else.
I will never give them a chance again & recommends everyone for better alternatives.
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This reply was modified 2 years ago by
Ahrale.
I had to upgrade to a premium hosting service just to get my pages and posts to load in the page editor. One huge problem is that the underlying architecture is serialized data in post meta records – Elementor will never be able to cross-ref widget usage bc it’s embedded as text in post meta.
100 agreed on company arrogance. I got so disgusted with their lack of support and boat anchor performance that I suspended my sub. They turned around and cancelled my license – with no notice.
Moving to to open source – been burned far too many times by Elementor.
I’m looking for a page builder and may try elementor, but I’m shocked by this “The plugin is not Gutenberg compatible“.
I believe all plugins must be Gutenberg compatible since it is at the core of WordPress even if it is a page builder plugin.