Hi @mellepixel,
Please do note that in general, the Forminator plugin only initiates the action of sending the email, It is your WordPress site or Email host/SMTP which will be sending the email.
Could we know what happens if you try the “Resend Notification Email” button for the mentioned submissions? ie under Forminator > Submissions for each entry.
Does clicking the resend button send the emails again? or do you still notice a similar issue even after trying the resend button?
If the issue is still the same then would also recommend checking whether the emails didn’t end up in spam folder or not.
If still no email in spam, then would recommend using a plugin like Check & Log email, and enabling email logging in the plugin, so that it would pick up any errors the next time you try to send the notification.
If the emails are picked in the Check & Log email plugin, then it would mean the emails are getting sent but an issue more specific to the email host.
If there are any errors it would get picked in the Check & log plugin, you could move ahead based on that.
You could try setting up SMTP plugin which should in general would help with sending emails.
You can use Brandas SMTP feature or any other SMTP plugin to configure SMTP in such cases.
https://wpmudev.com/docs/wpmu-dev-plugins/branda/#smtp
https://www.wpbeginner.com/plugins/how-to-send-email-in-wordpress-using-the-gmail-smtp-server/
Please check and see whether the above helps in giving further clues.
Kind Regards,
Nithin
Hi @mellepixel,
We haven’t heard from you in a while, I’ll go and mark this thread as resolved. Note that you can still reply on this topic.
If you have any additional questions or require further help, please let us know!
Best regards,
Laura
