Plugin Contributor
George
(@rubeushagrid13)
Hi,
Have you activated replace header feature on header element ? It may be related, but it would be helpfull if you follow the steps below:
Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: royalelementoraddons@gmail.com
Also, navigate to Tools > Export – choose All Content and click on Download Export File and then send this file to our email – royalelementoraddons@gmail.com as well
We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.
P.S. don’t forget to mention support url from wordpress.org
Kind regards