Widget Post Grid/Slider/Carousel doesn’t load posts

  • Resolved webudibox

    (@webudibox)


    2 years ago

    Hello,

    the widget does not load more articles for me when I click on the “Load More Articles” button.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • wprsupport

    (@wprsupport)

    2 years ago

    Hi @webudibox

    At first, thank you for choosing our plugin and service.

    To provide you with the most accurate assistance, could you please describe the issue you’re facing in more detail? Additionally, sharing a direct link to the page where the problem appears would be immensely helpful. If possible, providing screenshots of the issue will give us a clearer understanding and allow for more targeted support.

    Once we have this information, we’ll be better equipped to identify the issue and provide a solution.

    Kind Regards

    Thread Starter webudibox

    (@webudibox)

    2 years ago

    Hello,

    this is the link to the page where I encounter the problem: https://www.centriacusticiarmonia.it/blog/

    I also attach a screenshot

    Let me know if you need more information

    Thank you

    wprsupport

    (@wprsupport)

    2 years ago

    Hi @webudibox

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: royalelementoraddons@gmail.com

    Also, navigate to Tools > Export – choose All Content click on Download Export File, and then send this file to our email – royalelementoraddons@gmail.com as well.

    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    P.S. Please don’t forget to mention the support URL from wordpress.org

    Kind Regards

Viewing 3 replies - 1 through 3 (of 3 total)

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