SMTP Error: Could not connect to SMTP host. Failed to connect to server

  • Resolved lekkerpress

    (@lekkerpress)


    1 year, 12 months ago

    Hello,
    I am creating my blog posts using wordpress.org and the generatepress theme and I want to be able to send emails in WordPress using the WP SMTP Mail plugin. I followed all the steps given but am facing this error:
    SMTP Error: Could not connect to SMTP host. Failed to connect tot serverSMTP server error: Failed to connect to server Additional SMTP info: php_network_getaddresses: getadrinfo for Fastmail failed: Name or service not known:

    Versions: WordPress: 6.5 WordPress MS: No PHP: 8.2.17 WP Mail SMTP: 4.0.1 Params: Mailer: smtp Constants: No ErrorInfo: SMTP Error: Could not connect to SMTP host. Failed to connect to serverSMTP server error: Failed to connect to server SMTP code: 110 Additional SMTP info: Connection timed out Host: smtp.fastmail.com Port: 465 SMTPSecure: ssl SMTPAutoTLS: bool(true) SMTPAuth: bool(true) Server: OpenSSL: OpenSSL 3.0.11 19 Sep 2023 Apache.mod_security: No Debug: Email Source: WP Mail SMTP Mailer: Other SMTP SMTP Error: Could not connect to SMTP host. Failed to connect to serverSMTP server error: Failed to connect to server SMTP code: 110 Additional SMTP info: Connection timed out SMTP Debug: 2024-04-03 11:46:18 Connection: opening to ssl://smtp.fastmail.com:465, timeout=300, options=array() 2024-04-03 11:50:41 Connection failed. Error #2: stream_socket_client(): Unable to connect to ssl://smtp.fastmail.com:465 (Connection timed out) [/var/www/html/wp-includes/PHPMailer/SMTP.php line 408] 2024-04-03 11:50:41 SMTP ERROR: Failed to connect to server: Connection timed out (110) SMTP Error: Could not connect to SMTP host. Failed to connect to server

    We changed the port from 587 and SMTPSecure: tls to 465 and SMTPSecure: SSL but we got the above error

Viewing 1 replies (of 1 total)
  • Plugin Support Darshana

    (@darshanaw)

    1 year, 12 months ago

    Hi @lekkerpress,

    Thanks for reaching out. This error usually occurs when using the Other SMTP mailer. It indicates that your mail server is refusing the SMTP connection.

    To fix this, you’ll need to contact your hosting provider with the error report. They should be able to advise on why the connection is being refused and hopefully resolve it.

    Please let them know that you are trying to connect to their SMTP settings following the guide here: https://wpmailsmtp.com/docs/how-to-set-up-the-other-smtp-mailer-in-wp-mail-smtp/

    I hope this helps. Thanks!

Viewing 1 replies (of 1 total)

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