Upon reviewing your site’s URL, we have noticed that you are using the DVI theme. We’ve observed that the theme isn’t capturing the value of the country field correctly. While other values seem to be functioning properly, this issue is preventing users from placing orders successfully.
Please refer to the screenshot below for clarification.
https://tinyurl.com/29jhbpsr
if you require immediate assistance or have any further questions, please don’t hesitate to reach out to our support team . We are committed to resolving this issue promptly to ensure the smooth operation of your website
Hi, Thanks so much for your answer. I enabled the billing country field and seems to work fine now. Thanks so much for your support!
It was great to hear from you that our plugin works well for you. Please don’t hesitate to get back to us if you require any further assistance or clarifications from our end in the future.
