Spam Email Registrations

  • Resolved Xpressteachers

    (@xpress1234)


    2 years, 1 month ago

    We are receiving an unprecedented number of registrations with emails / IP addresses that have been flagged by your system as spam. A number of them have even been reported for brute force attacks. With have listed the email addresses concerned. Please kindly look into as these email accounts are successfully registering and causing harm to our business.

    Thank you for your assistance.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support katereji

    (@katereji)

    2 years, 1 month ago

    Hello.

    We have analyzed marked as Spam requests and tweaked a few filters. Please let us know if you are still receiving spam.

    Thread Starter Xpressteachers

    (@xpress1234)

    2 years, 1 month ago

    We are still experiencing the same issues, we have again highlighted the emails & IPs as spam on our account.

    SergeM

    (@serge00)

    2 years, 1 month ago

    Please, change these settings:

    • WordPress Admin Page → Settings → Anti-Spam by CleanTalk → Advanced settings →
    • → set the option “Set cookies” to “Auto” →
    • → set the option “Use CleanTalk JavaScript library” to “On” → Save Changes.

    Then clear your website cache. Make sure that the website cache is 24 hours or less.

    It will fix the issue. Did it help?

    Plugin Support sergecleantalk

    (@sergecleantalk)

    2 years, 1 month ago

    Hello.
    We haven’t heard back from you in a few days, so I’m going to mark this topic as “resolved”.
    If you need further support, you can start a new topic or contact us via our private Ticket System: https://cleantalk.org/my/support/open.

Viewing 4 replies - 1 through 4 (of 4 total)

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