Post SMTP Stopped Logging Emails

  • Resolved natashajohnson1

    (@natashajohnson1)


    2 years ago

    I just recently started moving over to a new email marketing service, Brevo. I installed the plugin and got an error saying the Brevo Plugin was also using “wp_mail” and postman was not able to be used during this conflict. To fix this problem it was recommended to switch the mailer type from PostSMTP to PHPMailer.

    My emails are getting sent out no problem, i’ve done purchase tests and I receive order confirmation emails, but they are not getting put onto the log, or showing up in my sent emails in my sender gmail. (I have the transport type set to Gmail API)

    Is this because of the mailer type? How can I fix this? I do not think I can switch back to PostSMTP mailer type because of my Brevo plugin

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  • furqanfazal

    (@furqanfazal)

    2 years ago

    Hi @natashajohnson1,

    I hope you are doing well.

    I found that you have already opened a ticket with our technical support team. They will be in touch with you shortly to assist you.

    Looking forward to getting your issue resolved.

    Thanks and regards,
    Support Team – WPExperts  

Viewing 1 replies (of 1 total)

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