Website Login Redirect Issue, Browser related?

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  • Plugin Support Lucian Padureanu

    (@lucianwpwhite)

    2 years, 1 month ago

    Hello bocaj_vo!

    I am sorry to hear about this experience with our plugin.

    Since this always works on Firefox, and the issue is not preset for all the users, then this might be something related to possible cache, or some old cookies stored in the browsers which might be interfering with the process.

    Here are some simple tests you can run to check if this is a client-side browser issue or something else;

    1. Can you use the browser which gives problems in Incognito mode? Does the issue persist?
    2. Which browsers are giving problems? Did you try different ones, maybe you can identify a specific brand that is giving the problem?

    If the issue cannot be reproduced with the browser in Incognito mode it might be that some old client-side data (such as cookies, scripts etc) / cache might be creating a conflict. Can you try clearing the local data on a browser and confirm if the issue persists?

    Looking forward to hearing from you.

Viewing 1 replies (of 1 total)

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