Error Automation

  • carlottajommi

    (@carlottajommi)


    2 years, 2 months ago

    Hi all

    On my website I had created two Automation:
    1) sending coupons for newsletter subscription
    2) sending coupons after purchase
    For the past few days, my customers have been telling me that they are not receiving the coupon email.
    I went to check in Automation and actually the page gives error both when creating the page design and when activating the Automation.
    Do you have any ideas on how to fix the problem?
    Thanks

Viewing 1 replies (of 1 total)
  • Plugin Support Tseten a11n

    (@tibetanitech)

    2 years, 1 month ago

    I see that you need assistance with an issue related to MailPoet. In order to better assist you, could you please provide the following information:

    1. A screenshot of the MailPoet > Help > System Status page. Please ensure to capture the whole page or make several screenshots.

    2. Copy and paste the information from MailPoet > Help > System Info.

    3. More information about the error you see. What is that error?

    This information will help us better understand your setup and diagnose the issue more effectively. Thank you!

Viewing 1 replies (of 1 total)

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