Events do not display

  • Resolved jaelizondo

    (@jaelizondo)


    2 years, 2 months ago

    Events are not displaying on my events page, unless I click on any button on the page like ‘Today’ or ‘Find Events’…or change to Month or Day view. When I do that the page refreshes and displays my events.

    I’m currently using the BuddyBoss theme.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support Jes

    (@jescandoit)

    2 years, 2 months ago

    Hi @jaelizondo,

    Thanks for reaching out to us!

    There may be an underlying issue with the scripts on your calendar page. Would you mind sharing the URL for that so that I can take a closer look?

    This article is worth a read if you want to diagnose this on your end → https://theeventscalendar.com/knowledgebase/testing-for-conflicts/

    Thread Starter jaelizondo

    (@jaelizondo)

    2 years, 2 months ago

    Here’s the URL: https://community.hollywoodeditingmentor.com/events/

    Plugin Support Jes

    (@jescandoit)

    2 years, 2 months ago

    Hey @jaelizondo,

    Thanks for the URL, I can confirm the issue on your site. I went ahead and tried to replicate this on my end just to double-check, but I was unable to do so → https://share.zight.com/YEuJzzK2

    Would you mind checking if the WP-ADMIN → Events → Settings → Enable the Month View Cache, is ticked? If so, kindly uncheck it and see if it resolves the issue.

    If that doesn’t help, would you mind keeping me posted on how the conflict testing goes?

    Thread Starter jaelizondo

    (@jaelizondo)

    2 years, 2 months ago

    Thanks for the suggestion. I unchecked that box and it did not resolve the issue.

    Plugin Support Iris

    (@iirvin)

    2 years, 2 months ago

    Hi @jaelizondo,

    Thanks for trying it out! There might be a conflict on your end causing this issue.

    Please go ahead and test for conflicts with your theme and other plugins: https://theeventscalendar.com/knowledgebase/testing-for-conflicts/

    Please make sure you clear the cache from both your caching plugin, if you have one, and your server. You can ask your hosting provider to clear the cache from the server. We usually recommend excluding our plugin files from caching.

    Please let us know how it goes.

    Best,
    Iris

    Thread Starter jaelizondo

    (@jaelizondo)

    2 years, 2 months ago

    I went through the conflict test and it seems the Paid Memberships Pro – Events Add On extension was the problem. I deactivated it and now my events are displaying normally. Thanks for your help!

    Thread Starter jaelizondo

    (@jaelizondo)

    2 years, 2 months ago

    But I do need the PMP – Events Add On extension in order to restrict certain events to specific membership plans. How can I get it to work?

    Plugin Support Darian

    (@d0153)

    2 years, 2 months ago

    Hi @jaelizondo

    Thanks for your response.

    I understand that you may be facing some challenges and would like to offer my assistance. However, I believe it would be more helpful to seek guidance from the team at Paid Memberships Pro.

    If there are any areas where we can be of further help, please don’t hesitate to let us know. We’re here to provide you with the necessary feedback as promptly as possible.

    Plugin Support Darian

    (@d0153)

    2 years, 2 months ago

    Hi there,

    We haven’t heard from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any more questions.

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘Events do not display’ is closed to new replies.