• Resolved muddasar01

    (@muddasar01)


    I have updated my WordPress to latest and I am using Widget Options plugin.

    When I am edit page using Gutenberg and I added text into page then after 15 to 20 second page content get removed.

    Something is happened and only original text is remains which is already store in Database.

    Once I deactivate Widget Options plugin found that issue is resolved.

    Please help me why this issue is occurring in Widget Options plugin.

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author Mej de Castro

    (@mej)

    Hi @muddasar01,

    It seems that the block plugin you are using is conflicting with widget options. Could you please navigate to Widget Options settings page (settings > Widget Options), and disable the “Gutenberg Page & Post Block Options“?

    May we also know the block editor plugin you are using? We will conduct a cross-compatibility check.

    Thank you and I’ll be standing by for your update

    -Mej

    Thread Starter muddasar01

    (@muddasar01)

    Thank you for your response.

    Gutenberg Page & Post Block Options is already disable still I am facing this issue.

    I have done some research and I found it is happening due to “widgetopts_get_pages” ajax call.

    Can you please check why this ajax call making this issue?

    [ Please do not bump. ]

    • This reply was modified 2 years, 2 months ago by muddasar01.
    Thread Starter muddasar01

    (@muddasar01)

    Can anyone help me for this issue please?

    Plugin Author Mej de Castro

    (@mej)

    Dear valued users, we’re actively addressing the issue and making progress. Stay tuned for updates!

    Thread Starter muddasar01

    (@muddasar01)

    Thank you; I’m looking forward to your response.

    Thread Starter muddasar01

    (@muddasar01)

    @mej I have seen new update for this plugin but still I am facing same issue.

    Plugin Author Mej de Castro

    (@mej)

    @muddasar01, are you using 3rd-party Gutenberg Block editor? I tested the plugin with Kadence Block and I can confirm that the changes are being saved.

    Thread Starter muddasar01

    (@muddasar01)

    @mej No I am using default Gutenberg Block editor.
    Currently I am using following code in function.php of the theme to solve my issue.

    function remove_widgetopts_ajax_action() {
    remove_action(‘wp_ajax_widgetopts_get_pages’, ‘widgetopts_get_pages’);
    }
    add_action(‘admin_init’, ‘remove_widgetopts_ajax_action’);

    Plugin Author Mej de Castro

    (@mej)

    @muddasar01, clever solution! Thanks for letting us know. This has been noted and we are now circling back to this case.

    Plugin Author Mej de Castro

    (@mej)

    Hi @muddasar01,

    We have released a new version and we advise you to please update your Widget Options to version 4.0.5 to fix the Gutenberg and Widget Options conflicts.

    Regards
    Mej, from Widget Options Team

Viewing 10 replies - 1 through 10 (of 10 total)

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