Confirmation email not sent automatically

  • richard0892

    (@richard0892)


    2 years, 2 months ago

    Hey there,

    Where trying out Mailpoet at the moment but we’re having an issue with confirmation emails.

    When a new subscriber is added to the list, the system marks it as unconfirmed (so far so good) but does not send a confirmation email. We’re pretty sure that everything is set up correctly and resending the confirmation email also works.

    However, we don’t want to constantly resend confirmation emails manually… Any idea what the problem could be?

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  • Plugin Support Tseten a11n

    (@tibetanitech)

    2 years, 2 months ago

    Can you please send us the following information to understand how your MailPoet is configured:

    • A screenshot of the MailPoet > Help > System Status page. Please ensure to capture the whole page or make several screenshots.
    • Copy and paste the information from MailPoet > Help > System Info.
Viewing 1 replies (of 1 total)

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