• Resolved nailartonline

    (@nailartonline)


    Good afternoon I installed several third-party payment systems on the new site, activated them, but they do not appear when placing an order. Only your check payment option is displayed. But my other site displays everything correctly.

    I contacted the theme developers, we disabled all the plugins, but there was no result. Please help me figure it out.

    Best regards, Dmitry

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support omarfpg a11n

    (@omarfpg)

    Hi @nailartonline,

    Can you please share more details about which payment gateways you are trying to set up and which specific plugins you use for them? Please also share screenshots of your payment gateways set up.

    Additionally, besides testing for plugin compatibility, it’s also important to check if your theme is causing an issue with this (some themes override WooCommerce’s templates). Can you do a quick test using Storefront, for instance?

    Finally, can you please share the System Status Report with us? You can find it via WooCommerce > Status > Get system report > Copy for support. Then, you can paste it on https://gist.github.com/ to share it here. This will allow us to know more about your site’s environment and provide better help.

    All the best,
    Omar

    Plugin Support omarfpg a11n

    (@omarfpg)

    Hi there 👋 ,

    We haven’t heard from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any more questions.

    All the best,
    Omar

Viewing 2 replies - 1 through 2 (of 2 total)

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