Meta Pixel Events – Purchase Event issue – Currency needs to show AUD $ and US$

Hi

I have opened this ticket separately as previous ticket was getting confusing.

The Metal Pixel data is working between website & facebook for most events BUT Purchase pixel is having an issue with currency that Meta told us about.

It still has a Red ! in the Metal Pixel for Purchase so we know it still wants the currency fixed. But as the Meta Pixel ID is linked via your plugin there is not normally any other settings we need to change or can see.

When I look in the Meta Pixel, there is ONLY 1 Purchase Event in here (definately not 2).

Meta have said they have Identified the error message as Missing Purchase Currency and Value Parameters This warning message appears if a value or currency parameter is empty or missing for an event, or if the value or currency parameter isn’t formatted correctly.

To change the value and currency of your standard events, Please refer to this Helpful Link for your reference: https://www.facebook.com/business/help/392174274295227?id=1205376682832142 on how to Set the value and currency of your Meta Pixel standard events.

But that link is for manual and NOT via a 3rd party integration like your plugin.

Is there a way I can just ADD CODE separately for the purchase to FIX the Currency parameter issue from USD $ to AUS $ ?

Your RESPONSE on previous ticket:

For our native WooCommerce purchase event currency is automatically taken from WooCommerce. You don’t have to change or configure anything.

Missing purchase value and currency: it’s virtually impossible for the default WooCommerce purhcase event to miss these values. The only explanation is that there is an extra purhcase configured on the site. If that’s the case, you need to remove it.

Thanks