oceanwp remove useful plugins notification

  • Resolved SalzMedia

    (@csalzman)


    2 years, 3 months ago

    How to remove the annoying red “Useful Plugins” notification. I’ve viewed all of the choices, scrolled to the bottom of that page and the notification is persistent.

    * It says: The following Ocean Pro Extensions need to be updated to complete the new functionality:
    1. Ocean Sticky Header

    But I do not have Ocean Pro Extensions on this site, the Ocean Sticky Header plugin is Version 1.1.11 (and there is no update available)

    • This topic was modified 2 years, 3 months ago by SalzMedia.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Shahin

    (@skalanter)

    2 years, 3 months ago

    Hello @csalzman,

    Thank you for reaching out,

    Sadly, per WordPress forum general rules, we’re not allowed to provide you with support for premium products and services here. Remember that these are not our rules; we’re guests on this forum, just as you are. Please read the forum guidelines: https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products. However, as you’re already familiar with, you have been using OceanWP premium products (we’ve checked our tickets) in the past, the last time in 2020.

    There have been many, many updates for the plugin you have installed on your website, which is, in fact, a premium one. You’re not seeing any updates because you don’t have an active license. So, the way to remove the notification is to either remove the plugin from your website or renew the license. For all other questions regarding the premium plan options, kindly write directly to prepurchase [at] oceanwp [dot] org.

    Thank you for your understanding.
    Best Regards

    Thread Starter SalzMedia

    (@csalzman)

    2 years, 3 months ago

    Excellent, thank you, I will rebuild the sticky header in Elementor and remove the plug-in. Thanks for your reply.

Viewing 2 replies - 1 through 2 (of 2 total)

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