AMP Mobile Site Non Functional

  • Resolved totori94

    (@totori94)


    2 years, 4 months ago

    ampwp-cd7bc991-7994-5c38-9287-8833981f05d3

    I am having issues with my site displaying correctly on Mobile. Originally, it was not matching my site theme (Salient) so I changed the AMP template mode from reader to transitional and it worked, my mobile site theme was displaying Salient like it is supposed to. Not more than a day later, the site is now non-functional (displaying HTML and CSS code) on mobile despite not changing anything between then and the time I accessed it again. How do I make my site display properly on Mobile? If I need to get rid of AMP due to compatibility issues, how do I do that safely without breaking anything else?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Milind More

    (@milindmore22)

    2 years, 4 months ago

    Hello @totori94

    Thank you for reaching out to us, It seems you are using WP bakery page builder, which relies on custom JavaScript for its features and functionalities.

    AMP does not allow custom JavaScript on AMP pages, so the AMP plugin blocks them to create valid AMP pages. It may create conflicts or create excessive CSS that is generated for the content, which creates blank HTML pages.

    We will recommend contacting WP Bakery support (Salient theme support) or choose default block editor or classic editors

    Sorry, we can’t be assistance on this one!

    Plugin Support Milind More

    (@milindmore22)

    2 years, 4 months ago

    @totori94 As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you require any further assistance.

Viewing 2 replies - 1 through 2 (of 2 total)

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