Navigation is not working cause of rank math

  • Resolved exoryhd

    (@exoryhd)


    2 years, 2 months ago

    Hello, i get sometimes the problemt, that the navigation is not longer working. It doesnt matter on which archive site i will go, it redirects me instand to the Homepage http://www.website.com/ when i type for example: http://www.website.com/products

    I can solve the problem if i deactivate rank math and activate the plugin again. But it comes back again after some hrs or some days.

    Any idea what it could be and how to fix it?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Great Anthony

    (@mcgreat)

    2 years, 2 months ago

    Hey @exoryhd,

    First of all, you should review your Rank Math settings to make sure you have not misconfigured the plugin, i.e. via the Redirection module or Strip Category base options. If none of these are the culprits, you can try creating a ticket on support.rankmath.com with your website URL and maybe login details so they can help take a look for you.

    Cheers!

    Plugin Support Rank Math Support

    (@rankmathsupport)

    2 years, 2 months ago

    Hello @exoryhd,

    Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.

    This usually happens when the Redirect Attachments option is enabled on your site, and you have a media or attachment URL with the same slug.

    You can temporarily disable that option in Rank Math > General Settings > Links and check again if it’s getting redirected.

    If that is the case, you can re-upload the media with a different file name from your example (/product) or at least rename the attachment URL to a different slug.

    Let us know how this goes.

    Plugin Support Rank Math Support

    (@rankmathsupport)

    2 years, 2 months ago

    Hello,

    Assuming you are using the latest version of all the plugins, themes & WordPress and the issue is resolved, we are closing this support topic.
    If that is not the case, feel free to open a new support topic or reply to this one, and we will be more than happy to assist.

    Looking forward to helping you. Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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