Pop Up edits keep undoing

  • Resolved kitchendoorspecialist

    (@kitchendoorspecialist)


    2 years, 4 months ago

    Every few days the pop up seems to loose some settings not all but some. I am setting it to only appear on the hone age but it resets back to all pages.

    Ive also set it to show as a floating button but this setting disappears too.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter kitchendoorspecialist

    (@kitchendoorspecialist)

    2 years, 4 months ago

    Anyone able to help me with this please?

    Plugin Support Jawada

    (@jawada)

    2 years, 3 months ago

    Hi there,

    We are sorry to hear that you are having this issue. This is a known issue. However, our team couldn’t reproduce it and is investigating the cause of the issue. Rest assured we are trying our best to fix this as soon as possible.

    Please check your custom JS/CSS menu under the popup and if you have any unknown code, please remove it. Also, please make sure you don’t have any unknown admin account on your site.

    If you require further assistance or have any additional questions, please don’t hesitate to contact us through our support portal. Our team is always here to help!

    https://help.popup-builder.com/en/

    Sincerely,

    Plugin Support Jawada

    (@jawada)

    1 year, 12 months ago

    Hello @kitchendoorspecialist ,

    Since we haven’t received a response from you in over two weeks, we’re marking this thread as resolved. If you require any further assistance, please don’t hesitate to reach out. We’re here to help.

    Best regards,

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Pop Up edits keep undoing’ is closed to new replies.