Hi there,
Thank you for contacting WooCommerce Plugin Support. I understand you are having trouble with the Google Listing & Ads plugin and the setup process. This sounds like a common issue that some users have reported when trying to connect their Google accounts. It might be caused by a plugin conflict, a browser cache issue, or a Jetpack connection error.
To troubleshoot this, you can try the following steps:
- Clear your browser cache and cookies and try again. You can also try using a different browser or an incognito window.
- Temporarily disable all other plugins except WooCommerce and Google Listing & Ads, then disconnect the current connection and set up a new one.
- Check your Jetpack connection status and make sure it is active and working. You can find more information on how to do this here.
If none of the above steps help, please share with us your site’s System Status Report, which you can find via WooCommerce > Status > Get system report > Copy for support. You can paste it here in your reply or use https://gist.github.com/ and send the link here.
This will help us to diagnose the issue and provide you with a solution.
