Migration Failed at 18%

  • Resolved mkcwebdev

    (@mkcwebdev)


    2 years, 3 months ago

    Hi,

    I’m trying to migrate a copy of a site into a sub folder on my staging site so we go do some major changes to a copy of the site.

    However, I’ve created the backup, but when I try and get it to migrate across using the direct migration link it fails.

    The Debug code is BMI-uHZQLBQc-96892

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support MixHa

    (@mixha)

    2 years, 3 months ago

    Hello @mkcwebdev,

    Please upload the backup file manually to the destination site, and then run Restore. You can manage all of this from the plugin section “Manage & Restore Backups”.

    –

    In the method that our plugin selected for you, there is a need to keep the computer running and be on the page while it’s ongoing to keep the process (as the browser is used as middleware).
    The last thing that could cause such an issue is browser extensions or security plugins but I couldn’t find any security plugin on your site, maybe you had it installed previously and it kept their files after removal.

    In terms of browser extensions adblockers, resource limiters, and RAM control plugins can cause similar issues, so if you’re using Opera GX, Firefox, or Brave browser, it may just not work out of the box.

    Let me know if that resolves your issue 🙂
    Thank you!

    Kind regards

    Plugin Support MixHa

    (@mixha)

    2 years, 3 months ago

    Hello @mkcwebdev ,

    We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support ticket. If you face any new issues, please feel free to open a new ticket.

    Kind regards

Viewing 2 replies - 1 through 2 (of 2 total)

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