Custom Taxonomy terms not importing

  • Resolved mukape

    (@mukape)


    2 years, 4 months ago

    Hello,

    I’ve made a custom taxonomies with acf, and attached to woocommerce products.

    while importing/exporting the products using woocommerce basic import/export, the taxonomy terms not imported, not existed in the csv file, not included in the import/export process.

    Kindly let me know how this can be fixed as we need everything made with custom taxonomies to be included in the csv file by basic woocommerce import/export.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support ACF Support

    (@acfsupport)

    2 years, 4 months ago

    Hi @mukape

    ACF Support Team here. This forum is generally used by ACF users to help each other out. 

    However, we would love to continue investigating and troubleshooting this issue, please can you create a ticket using our ​support form and we can look into it further.

    Thread Starter mukape

    (@mukape)

    2 years, 4 months ago

    Ticket submitted, but no one replied yet
    kindly let me know why the taxonomies made with acf isn’t included in the products csv?, it should be included in the file or not?

    Plugin Support ACF Support

    (@acfsupport)

    2 years, 4 months ago

    @mukape thanks for the follow-up, we did send out a response to your query on the export, please check back and don’t hesitate to reach out with further questions.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Custom Taxonomy terms not importing’ is closed to new replies.