They replied.

Another anti-spam plugin, (GWiz) broke functionality on one of our Gravity Forms, I installed CleanTalk.
The form has conditional logic for a redirect to specific pages,
depending on a selection, inside an Elementor popup.
Nothing too complicated.

After installing CleantTalk,
there are no problems or conflicts.
It just works.

I also contacted support with an account question and they replied very quickly.