Filters not working correctly

  • Resolved beaucroft

    (@beaucroft)


    2 years, 5 months ago

    I’ve set up a gallery with 4 filters, but they only work when ‘Dropdown Filters’ and ‘Reload Page On Filter Click’ are selected – neither of which are acceptable for my website. Please advise on how this can be fixed. Thanks.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Cristian Raiber

    (@cristianraiber-1)

    2 years, 5 months ago

    @beaucroft –

    Hey, it looks like this is related to one of Modula’s PRO features – unfortunately, we are NOT ALLOWED to offer support for PRO features on the public forums.

    Can you please open a support ticket with our team, here: http://wp-modula.com/contact-us/

    Thanks,
    /Cristian.

    Thread Starter beaucroft

    (@beaucroft)

    2 years, 5 months ago

    Thanks Cristian. I’ve already raised a ticket so I look forward to your assistance! 🙂

    Thread Starter beaucroft

    (@beaucroft)

    2 years, 4 months ago

    Hi Cristian. I still haven’t had a response to my request from earlier this week. I contacted you through the form on wp-Modula.com, and would ideally like this issue resolved ASAP. I can send you the website login creds privately if that will help. Thank you, Marcel

    Plugin Author Cristian Raiber

    (@cristianraiber-1)

    2 years, 4 months ago

    @beaucroft – I just checked our support tickets and I couldn’t find yours … maybe a SPAM filter caught your email? 🙁

    Any chance you could re-send it? I’m closely monitoring the inbox.

    Thread Starter beaucroft

    (@beaucroft)

    2 years, 4 months ago

    Hi Cristian. I’ve contacted you again (twice) through your website contact form. Any chance you can email me?

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Filters not working correctly’ is closed to new replies.