Missing tables: wp_woocommerce_order_itemmeta

  • Resolved marco94eggsup

    (@marco94eggsup)


    2 years, 6 months ago

    I have a serious problem with my website http://www.chicmybaby.pt.

    When the customer completes the purchase, the price of €0.00 appears in the confirmation email.
    On the order management page, the price is also 0.00 and in addition the product does not have a photograph.

    Woocommerce is saying that the “wp_woocommerce_order_itemmeta” table is missing, but when I select the option to “check tables” it doesn’t work, I just get the message:
    “Verifying database… One or more tables are still missing: wp_woocommerce_order_itemmeta”

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Saif

    (@babylon1999)

    2 years, 6 months ago

    Hello @marco94eggsup,

    Thank you for reaching out!

    When the customer completes the purchase, the price of €0.00 appears in the confirmation email.
    On the order management page, the price is also 0.00 and in addition the product does not have a photograph.

    Could you please attach a few screenshots to help us understand the issue better?

    If you don’t already have a screenshot service installed, here are a few free options: 


    Furthermore, please provide a copy of your system status. You can locate it through WooCommerce > Status. Click on “Get system report,” then “Copy for support” (found after scrolling down). After obtaining it, you can paste it in your response here or via a text-sharing platform such as https://gist.github.com/.

    Look forward to hearing back from you.

    Thread Starter marco94eggsup

    (@marco94eggsup)

    2 years, 6 months ago

    Hello.

    Since you took a long time to respond, I contacted the creator of the template: He ordered to deactivate all plugins and reinstall the template. It didn’t work and I ended up damaging the aesthetics of the template.

    To resolve the failed solution, I restored to a backup copy using the “All-in-One WP Migration” plugin. Even though the backup copy was already made with the error in the database, the problem was resolved. Perhaps because the “All-in-One WP Migration” app reconfigures the database.

    Saif

    (@babylon1999)

    2 years, 6 months ago

    Glad to hear you were able to figured it out & sorry about the delayed response! :‎)

    I’ll mark the thread as solved now. If you have any further questions, please don’t hesitate to open a new one!

Viewing 3 replies - 1 through 3 (of 3 total)

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