• Resolved antisborrat

    (@antisborrat)


    This is the first plugin of this type that I have got to load in the menu and the video block instantly so the user experience is great and so is the page score which is great!

    The only issue I am getting is that the logo and button are pushed right to the edge and then come in after a split second.

    Coudl you advise as to what css or js file I need to exclude to get this to work?

    THnaks

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  • Plugin Support Mane Grigoryan

    (@manegr)

    Dear @antisborrat ,
    We apologize for the wait. We are extremely sorry to hear about you issue and would be very glad to assist you, however to proceed we will need Booster to be enabled on your website and the website connected to 10Web Dashboard – it can be done in Test Mode. When the Test Mode is enabled, your live website will return to its original state, deactivating any optimization done by the booster and reversing any issues caused by the 10Web Booster.

    To enable the test mode:

    1. Log in to your 10Web account
    2. Click on the website where you want to enable the test mode
    3. To the left of the dashboard under Website Booster click on Frontend > Settings tab
    4. In the Test Mode section, click the toggle
    5. Click on Enable to activate

    Once done, please kindly let us know so our team could troubleshoot your problem ASAP,

    Will be looking forward to hearing back from you!

    Regards, Mane

Viewing 1 replies (of 1 total)

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