• Resolved papangames

    (@papangames)


    I have nothing good to say about this plugin…

    For one, it keeps thinking my products are in Euros, when all of my store is in DKK. For the second part it multiplies products. For the third it forgets some of the products… What the hell is this plugin even good for … it just keeps giving me more work…

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  • Hi there @papangames 👋

    For one, it keeps thinking my products are in Euros, when all of my store is in DKK. For the second part it multiplies products. For the third it forgets some of the products…

    Thank you for bringing this to our notice. I understand product sync between your site and Facebook is not working as expected, and you have identified a few issues.

    Could you elaborate further, with examples where the issues occur, please? Feel free to share screenshots, also. That will help us understand the issue. Here’s how to make a screenshot:

    https://wordpress.com/support/make-a-screenshot/

    To help you further, I’d like to understand more about your setup.

    Could you please send me a copy of your site’s System Status? You can find it via WooCommerce > Status. Select Get system report and then Copy for support.

    Once you’ve done that, you can paste it here or into our https://quickforget.com/ service and send that secret link here.

    We await your response to better assist you.

    • This reply was modified 2 years, 4 months ago by anastas10s. Reason: asking for screenshots, also
Viewing 1 replies (of 1 total)

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