Jetpack “Subscribe” widget is not working

Resolved ontarioexpress
(@ontarioexpress)

2 years, 4 months ago
Just noticed in the past few weeks I am no longer getting e-mails when someone subscribes using the Jetpack Subscribe widget and today I tried to subscribe with several e-mail address I have and it’s not taking them nor is it giving giving me an error message. Tried turning off plug-ins one at a time and checking but no progress.
- This topic was modified 2 years, 4 months ago by ontarioexpress.
- This topic was modified 2 years, 4 months ago by ontarioexpress.
- This topic was modified 2 years, 4 months ago by ontarioexpress.
The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)

Moderator James Huff
(@macmanx)

2 years, 4 months ago

I recommend getting in touch with Jetpack’s support about this via https://jetpack.com/contact-support/?rel=support if you have any of their paid Jetpack plans or https://wordpress.org/support/plugin/jetpack/ if you do not.

staffwithoutborders
(@staffwithoutborders)

2 years, 4 months ago

Your jetpack subscribe button is not working. On both websites I own. How long before it gets fixed?

Moderator James Huff
(@macmanx)

2 years, 4 months ago

Please read and follow the instructions in my reply above.

staffwithoutborders
(@staffwithoutborders)

2 years, 4 months ago

I did a couple of times. I have one new website I launched last Monday and the one I’ve had up for 7 months, which never had a problem. Doesn’t work!

Moderator James Huff
(@macmanx)

2 years, 4 months ago

There are no threads from you under Jetpack’s support forum: https://wordpress.org/support/users/staffwithoutborders/topics/

As the problem is with Jetpack, you will need to contact Jetpack’s support.

You can get in touch with Jetpack’s support about this via https://jetpack.com/contact-support/?rel=support if you have any of their paid Jetpack plans or https://wordpress.org/support/plugin/jetpack/ if you do not.

staffwithoutborders
(@staffwithoutborders)

2 years, 4 months ago

Ok added a thread to jetpack support forum. What’s next?

https://wordpress.org/support/topic/jetpack-subscribe-button-not-working/#post-17240595

Moderator James Huff
(@macmanx)

2 years, 4 months ago

Someone from Jetpack’s support will reply to you there when they can.

Viewing 7 replies - 1 through 7 (of 7 total)

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Jetpack “Subscribe” widget is not working

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