Prodcut Image doesnt appear

Hi @antoine1099,

I have a problem with many of my products. The images are uploaded to the media but they don’t appear when I define them as product images.

From what I understand, you’re experiencing an issue where images, despite being successfully uploaded to the media, do not appear when set as product images. I’ve watched your loom video and it helped me to understand your concern more clearly.

To address this, I’ve conducted a test on my own site using the latest versions of WordPress, WooCommerce, and our free Storefront theme, with no other plugins enabled. However, I wasn’t able to reproduce the issue you’re encountering. This suggests that the problem might be specific to your site setup.

Image Link: https://s5.gifyu.com/images/S8JC3.gif

Here are a few troubleshooting steps you can try:

1. Update Plugins and Themes: Make sure all your plugins, themes, and WordPress are up-to-date. Outdated versions can sometimes cause problems.
2. Plugin Conflict Test: Turn off all other plugins except WooCommerce to see if the problem continues. If it stops, then one of the plugins is causing a conflict. You can identify the culprit by turning them back on one at a time and seeing if the problem comes back.
3. Theme Conflict Test: Switch to a default WordPress theme like Storefront and see if the problem continues. If it stops, your theme might be the issue. Here’s a handy guide on testing for conflicts: 👉 How to Test for Plugin and Theme Conflicts.

If these steps don’t work, would you mind sharing your site’s System Status with us? This will give us a better understanding of your site’s setup and help pinpoint the issue. You can access it via WooCommerce > Status. Select Get system report and then Copy for support.

Also, if there are any fatal error logs, it would be great if you could share those with us. They can be found under WooCommerce > Status > Logs.

Once you’ve gathered this information, please paste it within a Code block in your reply, or use https://pastebin.com to paste it and share the link with us.

Thank you for your patience and cooperation! We’re committed to helping you resolve this issue.