Cannot activate the plugin

  • Resolved psytanium

    (@psytanium)


    2 years, 6 months ago

    Hello,

    When i try to activate the popup maker plugin V1.18.2, i get this error:
    Plugin could not be activated because it triggered a fatal error.

    Tried to deactivate all plugins but same problem.

    Running the on WordPress Version 6.4 and PHP 7.4

    Thank you for your help.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Kim L

    (@kimmyx)

    2 years, 5 months ago

    Hi @psytanium,

    Sorry to hear that.

    Could you try a complete delete and reinstall of the plugin?

    Something must have happened while the plugin was downloaded and installed from the repo the first time.

    Let us know if the issue persists by sending us a message here: Support Request – Popup Maker

    We’ll wait for your update!

    Thread Starter psytanium

    (@psytanium)

    2 years, 5 months ago

    Hi,

    I deleted the plugin, then upload it from Plugins> Add Plugin.
    now i get this error:


    Unable to create directory wp-content/uploads/2023/11. Is its parent directory writable by the server?


    I changed the folders permission to 755 now its working.

    Thank you 🙂

    Plugin Support Kim L

    (@kimmyx)

    2 years, 5 months ago

    Hi @psytanium,

    Thanks for the update! We’re happy to know it’s been resolved.

    We’ll mark this thread as solved now. Feel free to create a new thread if you have new questions. 😊

    Have a great day!

Viewing 3 replies - 1 through 3 (of 3 total)

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