• Resolved madexitsolutions

    (@madexitsolutions)


    Hello WooCommerce Forum,

    I hope this message finds you well. I am facing a pricing issue on my website when applying multiple tax rates.

    Details of the Issue:

    • Example Product: I have a product priced at 5.27 CHF (exclusive of tax).
    • Currency Conversion Plugin: I use a plugin to handle currency conversions, specifically converting CHF to EURO at a rate of 1 CHF = 0.90 Euro.
    • Tax Configuration: Within the tax class for this product, when I only have the CH tax rate of 2.5% configured, the prices appear correctly. However, once I introduce the DE tax rate of 19% within the same tax class, the pricing goes awry.

    Main Problem: When both CH 2.5% and DE 19% tax rates are configured in the same tax class, the final price displayed for my example product is incorrect (it shows as “CHF4.54”).

    I have double-checked the settings, and everything seems to be set up correctly. I’ve also ensured that there are no plugin or theme conflicts that might be causing this issue.

    Could you please guide me on how to resolve this? It seems like there might be a conflict when using multiple tax rates within the same tax class, but I’m unsure of how to proceed.

    Looking forward to your guidance, and thank you in advance for your assistance.

    Warm regards,

    Madex

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Mirko P.

    (@rainfallnixfig)

    Hi @madexitsolutions 👋

    I am facing a pricing issue on my website when applying multiple tax rates.

    Based on the information you’ve provided, it seems like you’re experiencing a conflict when applying both the CH 2.5% and DE 19% tax rates within the same tax class. The issue might be occurring due to the way WooCommerce calculates and applies multiple tax rates.

    WooCommerce applies each tax rate sequentially rather than cumulatively. This means that if you have two tax rates within the same tax class, the second tax rate is applied to the product price after the first tax rate has already been applied. This might be why you’re seeing an unexpected final price for your product.

    One possible solution is to create separate tax classes for each tax rate. You can then assign the appropriate tax class to each product based on its tax requirements. This should ensure that each product has only one tax rate applied to it, preventing any conflicts or unexpected pricing results.

    Here’s our documentation on how setting up and corerctly configuring taxes in WooCommerce.

    Let us know how that goes.

Viewing 1 replies (of 1 total)

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