Hi there,
Thanks for reaching out.
In such a case, you can export a CSV file. Then, after activating our plugin, I would suggest that you import the CSV file using the default WooCommerce import tool (Products > Import) since our field is added to it. So you can simply select EAN in the column mapping step. Additionally, it will automatically map the column if you name it EAN in your CSV file.
Please give it a try. If you encounter any issues, then please let us know.
Kind regards,
Moshtafizur
Thread Starter
erbenda
(@hellsbrigade)
potreste aiutarmi voi in questa operazione? volendo posso fornire i dati di login.
Hi there,
I hope you are well today.
As wordpress.org is so restrictive, please contact us through our official website forum so that we can discuss the topic further there.
Kind regards,
Moshtafizur
@hellsbrigade,
P.S. There is another way – you can try our “Copy EAN from product meta for all products” tool (in “WooCommerce > Settings > EAN > Tools > Product Tools > Copy from product meta”). You just need to know your old EAN meta key.
Thread Starter
erbenda
(@hellsbrigade)
ho già seguito il consiglio di @moshtafizur01 e aperto un ticket
Hi @hellsbrigade,
I hope you are well today.
Could you please let me know which email address you used to create the ticket? I just searched in our Zendesk system but was unable to find any tickets related to this thread. So, kindly let us know.
Kind regards,
Moshtafizur
Thread Starter
erbenda
(@hellsbrigade)
riferimento La tua richiesta (26230) è stata ricevuta ed è in fase di revisione da parte del nostro personale di supporto. al support@algoritmika.zendesk.com
Thread Starter
erbenda
(@hellsbrigade)
<font _mstmutation=”1″ _msttexthash=”7826″ _msthash=”254″>Vorrei sapere quando riceverò risposta al ticket</font>?<font _mstmutation=”1″></font>
Hi there,
Thanks. I was able to find the ticket now. I have replied to your email. Please have a look.
Kind regards.
