telegram user name not fount

  • Resolved elenagennari

    (@elenagennari)


    2 years, 7 months ago

    Hi, I try to link my website to Telegram, using the Ultimate Social Icons and Share Plugin.

    I entered the correct URL in the parameter settings (https://t.me/settimoreiki), but the result I get by clicking the Telegram button is the following: it opens the Telegram app, but reports “username not found”.

    Is url not the correct way to indicate the telegram username?

    Thanks in advance to anyone who can help me.

    Elena

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Efe Dinler

    (@efedinler1)

    2 years, 7 months ago

    Hi @elenagennari ,

    Thank you for reaching out to us!

    To the “username” field, could you kindly insert your Telegram username only, without the URL format? i.e. it should be “settimoreiki” only, and then please save it by clicking on the Save button at the bottom of the section.

    Does it work? Please feel free to let us know 🙂

    Thank you!

    Thread Starter elenagennari

    (@elenagennari)

    2 years, 6 months ago

    thanks! it’s ok!

Viewing 2 replies - 1 through 2 (of 2 total)

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