Slowing site down

  • Resolved nmwoods123

    (@nmwoods123)


    2 years, 7 months ago

    Hi, is there an issue with the plugin currently. Our site had slowed down with CPU Seconds overage. We eventually tracked it down to the wordfence plugin. We deactivated and site returned to normal

Viewing 1 replies (of 1 total)
  • Plugin Support wfmark

    (@wfmark)

    2 years, 7 months ago

    Hi @nmwoods123 , thanks for reaching out. We are sorry to hear you’re having problems with site speed.

    Some Wordfence customers can experience problems at times when intensive processes such as scans are running. Hosting plans, the size of the website content, and the number of installed plugins tend to be the deciding factors in this, but a majority of the sites running Wordfence work without issues. 

    We constantly work on making the plugin faster, perform better, and use less resources but there are no set amounts of RAM, CPU or database queries that we know Wordfence will definitely require in each use-case.

    Could you please send us a diagnostic report to wftest@ wordfence.com?  You can find the link to do so at the top of the Wordfence > Tools > Diagnostics page. There, click on “Send Report by Email”. Please add your forum username where indicated and respond here after you have sent it.

    Thanks,

    Mark.

Viewing 1 replies (of 1 total)

The topic ‘Slowing site down’ is closed to new replies.